Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#326
All reviews
Review RSS Feed
May 20, 2020
We are very satisfied with the Yotpo app, but even more so with the customer support. As a new business, we made an error in setting up Yotpo, and the customer service agent went well out of her way to help us in rectifying the situation. I'm sure it took her a long time to fix the problem we created, but she didn't even hesitate and followed up to make sure that everything was okay. Great customer service!
Jan. 11, 2023
Great app. The support team works really good and fast. I want to thank Allen who was very helpful and solved some installation issues
May 20, 2020
Their support team is really helpful! They can also upload your old reviews from other sources onto Yotpo, and they do it for you!
May 19, 2020
Great app and great customer service too. I recently updated my website and lost all my reviews and they had them back on there in no time.
June 8, 2022
Very good support! So far so good. Thank you!!! They were prompt, great followup and i'm happy so far. Update: 2nd review, Today my website had an issue with reviews not showing. After wasting a few hrs, I reached out to Yopto and Doner P helped me resolve this issue so swiftly. He did a great job and i have to give kudos to him on how much he knows about resolving issues on this platform. Thanks so much. It's resources like this that keeps us shopify owners using this app!
Sept. 5, 2020
Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.
May 18, 2020
This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!
May 17, 2020
Gathers up customer comments and let's us show them easily to visitors. easily configurable Goods job!
May 15, 2020
Great app functionality! The customer service chat is very helpful and assisted me with the review migration process!
May 15, 2020
Easy to install and solves our needs. Efficiently collects reviews. Customer service it attentive and very helpful.
May 14, 2020
I had an issue integrating Yotpo with Shopify and Yotpo customer service was excellent and helped me solve the problem right away. 5 stars! The customer reviews are a fantastic way to get customer input on the site. Hana
May 14, 2020
YotPo has been great! Customer feedback has been integral in identifying who really loves our products and how we can improve our customer experience. The Yotpo team even helped me install some of the code when I changed a Shopify theme. Thanks!
June 13, 2022
Great customer service. We highly recommend this App! Rhemy R was very responsive and he solved all of our questions. A+
May 11, 2020
First off, I used to HATE Yotpo. I used another sales platform and did not like the way it was difficult for customers to leave reviews. Once we switched to Shopify, Jack from Yotpo reached out and was able to fix the issues and concerns. He pointed me to Josephine E. who did an OUTSTANDING job in transferring my reviews from the other platform to Shopify and the response time was ridiculously fast. She even went above and beyond with helping me put the right information into the spreadsheets. I HIGHLY recommend Yotpo. Their integration was easy enough for me to input codes and I know very little about coding and the changes showed up within hours.
May 10, 2020
Great app! Been using this app on our site for over a year and we are very satisfied. Today i needed some help setting up my star rating on my collection page and i sent a customer service request and within an hour had a response and what i needed was taken care of immediately. The Yotpo rep i dealt with is Josephine E. Josephine was very helpful, explained everything and made sure what i needed was taken care of quickly. I love good customer service like this, makes me feel confident, that we are with the right company.
May 9, 2020
Yotpo makes it easy to manage and moderate our site reviews. Their support is very responsive and helpful!
May 9, 2020
Updating your theme can affect the reviews on your page, but the Yotpo team has been very helpful throughout the transition. Guiding me step by step. Thank you.
May 8, 2020
Best Customer Service Team :) Very prompt and helped me resolve all issues in no time. I just wish YotPo allowed integrating reviews from Amazon.
May 6, 2020
Really great and fast customer service. I needed some code added to my theme and they were on it! Thank you !