Yotpo: Product Reviews App

April 16, 2020

I used this app for more than six months, every time they have an fast, excellent support for free customisations and free advice. Couldn't recommend more. They always know what you want and help you make changes no questions asked. I changed my theme multiple times and used a lot of apps but the support at yotpo is among the best.

Oct. 22, 2024

I needed to migrate reviews from an old reviews app to Yotpo. I couldn't believe how quickly customer support helped me out with this. Excellent communication. Thanks Paul! I am updating my review to include a shoutout for Eduardo R -- thanks for your help and the amazing customer service! The Yotpo integration to our new theme worked really smoothly! Updating to add a shoutout to Reymon Alvero for the help today!

Oct. 15, 2023

Updated 15.10.23 Ruzsel J in support was outstanding. I wanted to upgrade my YOTPO widgets from V2.0 to V 3.0. I explained all my issues and current state of play. Ruzsel was quick to upgrade everything and fix a couple of bugs with format etc. A true credit to your organisation and once again your support is 5 Star! Thanks so much Updated 26th April 2023: My new theme update caused a conflict with some of the YOTPO code, which meant that the YOTPO review badge and product images within the carousel did not display correctly. I lodged a support ticket and Nicole was super helpful and was able to identify the issue swiftly, providing a great explanation as to the root cause and updating my code with some script to fix the issue. Another 5 Stars for great support! Really easy to install and set-up so far. I have the star rating icon showing on my cart prompt, set-up an SEO page and automatic review collections enabled within 2 hours. I had one small query, so I emailed support. I was amazed at how quickly my question was answered. Diane provided excellent customer service. Look forward to collecting many more reviews.

April 14, 2020

Great app for reviews! I had some difficulties with the formatting of the app at first, but Eric went above and beyond to help me fix it. Great customer service is a plus!

April 14, 2020

awesome app with loads of features and a super quick customer service! Best review tool on the market!

April 13, 2020

We were looking for a review app that also was proactive and sent review request. Yotpo fit the bill perfectly and that customer support is beyond amazing. Danreb went above and beyond and helped us get setup on our shopify store that had a difficult theme integrate with.

Dec. 13, 2021

Awesome app, very robust yet steam-lined. Exactly what we were looking for. Had some issues installing the app with our theme however the customer support by Caroline was AMAZING and fast. She took over immediately and solved our problem. Highly recommended. Update: We needed up once again because we upgraded themes and of course, the service was excellent. Mary Ann helped solve our issues promptly. Couldn't ask for better service! Update #3, Needed help with something that was a bit more complicated and of course, we received fantastic service once again, from Anne. Update #4 Needed help again and Donald was the man! Super quick and solved our issues with ease. Update #5&6. We were having some issues with reviews not showing up correctly and Kenn and Allen both helped solved the issue super quickly. They were super friendly and fast!

April 9, 2020

I struggled with getting our reviews from our old site being seen on our new Shopify site, the yotpo help sheets were not clear enough for me. However once I reached out and explained, I received great, clear and very speedy service from Diane!

April 9, 2020

Super speedy help by the help desk in setting up my reviews on my shopify site! Saved me alot of time trying to work out the coding. Great app!

April 8, 2020

Un soporte de 10, cada vez que he contactado con ellos, en poco tiempo me han contestado y configurado la herramienta por mi. Gracias.

April 8, 2020

really good customer service, very quick answers and problem solving. The app is the best review app. Thank you for that.

May 10, 2021

Ronel was SO patient and helpful with me in some formatting help I needed for our reviews page. I really appreciate when platforms provide customer service over email and chat vs. just sending me a documentation link :) Ronel went above and beyond! 10/10

April 7, 2020

Just installed and a few teething problems (due to user error I might add) were quickly and easily resolved by the support team, thank you

April 27, 2023

We are very happy with the customer service. Very helpful and available, they resolved an issue with personal support. I recommend the app as a review system

April 3, 2020

very simple to set up and get started. their customer service is great! i'm a very small business but couldn't be happier :)

Feb. 11, 2021

Great customer service, Jo was very helpful in getting what we needed done in a quick and timely manner.

Oct. 16, 2020

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo

Sept. 11, 2020

Thank you for the great customer service from Leizel D, he helped me the whole through the whole process, spent time answering all my questions. Thank you so much! I can highly recommend!

April 1, 2020

great app! it e-mails the customers for you to write a review!! so thankful it does a lot of work for you. i am not using the coupon system yet but after getting help from the support team and how fast and efficient they were, definitely going to look into furthering my shop with them. thanks again!

April 1, 2020

Great customer support. Jo was so helpful and so quick with fixing my issue. The App is also easy to use, and was so easy to add to my webiste :)