All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2020

Fantastic product, and wonderful support!! Would highly recommend to anyone looking to build out a significant review portal...

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.

Store

Lava

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Excellent app for no cost. Quick support. Thanks for your services.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

App is easy to install and works well. I needed help importing reviews, customer service was very helpful and quick! Thank you!

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 14, 2020

Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!

Using app

7 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 12, 2020

Great and immediate help from their support center in live chat. I spoke with Jo, she handled the situation on the spot.

Store

Olyra

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.

Using app

About 8 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I had a good experience with the Yotpo customer support team, they made it quick and easy to resolve the issue I was having.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Fantastic app! The Yotpo team are always there to help. I would highly recommend this app for customer reviews!

Using app

6 months

Total reviews

8

Average rating

4.6

5 / 5 Share

March 3, 2021

Very useful, very good support, i do use it all the time. Hope payments where a bit different, love the app. Recommend

Store

Dojo.uy

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 10, 2020

This app is good. The support team response fast to resolve my issue.

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

This is a great app. Even for the free version customer support is super responsive making changes on your backend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

YOTPO has been great! Love having the reviews added to my site. I had a hard time figuring out how to install the "Rich Snippets" option- BUT I used the Yotpo live chat option and the Yotpo representative (PAUL! :) ) helped install that feature for me. I am SO very happy with Yotpo and grateful to have received so many wonderful reviews on my shop, thanks to their app. ALOHA!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Great customer service thus far. Friendly and easily take care of any issues that pop up. I look forward to seeing what more we can do with this app.

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great app, easy to install and with an excellent customer service team. We are very happy with the functionalities the review tool offers. Reinier was of great help!

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2020

Super capable, and rapidly created healthy reviews across my products from historical purchases. Awesome real-time chat support - that jump in and help you get things optimized.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2020

Insane customer support! They go above and beyond at high speed! I'm very pleased with the outstanding customer support I had from Mary Ann today. Thank you

Using app

6 months

Total reviews

2

Average rating

5.0