All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2020

great app and help me import my different platforms reviews and their are quick response. I give five stars and recommend it

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2020

I was having problems installing my reviews on an updated shopify theme and Yotpo sorted it out immediately. 10 stars awarded if I could!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 27, 2020

Tech support was great and helped us import our reviews from a prior app through a few difficulties in the process. We chose it because it works with Google, though it is quite expensive strictly as a review collecting app compared to many others.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2020

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Allen, Wiley, Eunice and Sugar are rock stars when it comes to support. They will help you with anything you need.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

Excellent App, great features, easy to use, very good after sales service! I've been using this app for some time and they keep on adding new marketing features which is great to see!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2020

Yotpo helps build trust with my customers, it added a layer of professionalism and took my store to a higher level right away. I highly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2020

I used this app to improve a lot of things: customer experience, customer acquisition, social proof, and relationships with people who visit our Store. We started out using the free product for a few months, then recently upgraded to the paid plan to charge our growth plans - the results are outstanding and it pays for itself! Love it

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

Great customer support team. Went the extra mile to help us resolve a request. Responsive and patient.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2020

Great work by the Yotpo team, made it easy to transfer over. They moved all of our reviews from our old platform. They provide more tools to reach out customers and ensure they are satisfied.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2020

Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 15, 2020

The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 13, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 11, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2020

Great app, easy to use interface with lots of customization options. When there's something that wasn't intuitive, customer service was quick to respond and help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

Fantastic app to collect reviews from your customers. Really easy to use for both company and customers. Plus, the support from the Yotpo team is absolutely perfect.

Using app

Almost 6 years

Total reviews

14

Average rating

5.0

5 / 5 Share

March 20, 2020

So far I'm really liking this app, currently I'm running the free version and its very easy to set up, I did have a little conflict with Shopify's reviews but a quick email to the developers and they sorted it all out for me which is great because I don't want to get involved with any code. Still early days but so far this is the best review app available and I thoroughly recommend it. Juat had another tweak by Diane, great work and all done very quickly

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2021

I use Yotpo to generate customer reviews for my store. Since I have a payed account now I have the possibility to integrate pictures and other gadgets. Junalou helped me in setting this all up in the way that I wanted it to be. Thank you for your great support. That was fast and great work.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Nick helped us a lot today about the review widget. We have used the Yotpo for long time and still happy to work with them. Good service!

Store

DecksGo

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 7, 2020

Good reviews app and did a great job helping me get it set up in my store. Very highly recommend if you are looking for a reviews solution!

Using app

4 days

Total reviews

1

Average rating

5.0