Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Review RSS Feed
Nov. 29, 2019
Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!
Nov. 29, 2019
素晴らしいサポートです。 グーグル翻訳を使ってのやり取りでしたので だいぶつたない英語だったと思いますが、 何度も（しかもすぐに）対応して頂けました。 アプリもそうですが、特にサポートの対応は素晴らしいです。
Nov. 27, 2019
I really like App and services , Bernard and other chat team are so great and professional . I really recommend this app . Thanks
Dec. 18, 2019
Great customer service (helpful and fast), not too hard to set up and performs really well on site for customers too. Good integrations and automatic review requests. ---- Updated: Really helpful customer service yet again, quick and resolved the issue too
Nov. 25, 2019
The chat was great! Was able to give me a quick design change in minutes. Customer service is off the charts and was able to problem solve quickly to get a good place! very pleased! J. Lorenze from the help chat was great!
Nov. 24, 2019
We were using shopify reviews app, what a waste. How can a review app not send auto emails requesting customers to review their purchase, that is a MUST. We went back to YotPo, as we used them a few years ago. I have NEVER had tech support as good as I received from Paulo at YotPo. Paulo spent a ton of time sorting through a number of unique issues we ran into due to our back end setup. YotPo is the best review app, period, and now I honestly think YotPo has some of the best support of any APP providers we have ever worked with. Thank you Paulo
Nov. 21, 2019
Very good functionality. Great customer service, if you get the right person - big ups to Bernard! Downside is the cost. They really need to have more functionality at a more reasonable price - I'm specifically talking about the Google shopping integration etc.
Nov. 21, 2019
The app is great - easy to use and straightforward. I've never taken a tutorial and I find it very straightforward. Further, their customer support is fantastic. Literally, they answer my chat within 10 seconds, which is unbelievable. Definitely give it a try.
Nov. 21, 2019
Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.
Nov. 21, 2019
The app is very helpful! The customer support is awesome — Pauline took the time to help us quickly with literally every issue we had. Absolutely recommend this app.
Nov. 21, 2019
Excellent and speedy support and implementation. You have implemented the code under Products page, exactly the way I requested. Thanks much Josephine.
Nov. 18, 2019
Amazing customer support by Bernard. I ended up paying twice for the plugin and he got me a refund pretty quick. Cheers mate.
Thanks for leaving a review, happy to hear Bernard was able to help.
Nov. 18, 2019
Definitely getting way more reviews now than we were before using Yotpo. makes it super easy for our customers to leave reviews on our site, including adding photos. Integrates perfectly with the site. Support is good.
Thanks so much for leaving a review. We're happy to hear you're enjoying Yotpo & seeing the benefits!
Nov. 18, 2019
Excellent way to show social proof at a glance. Has been an indispensable tool for our development as a brand. Love that we can add ratings to product cards across collections, and in a single review page for easy promotion.
Thank you so much for the kind review. We're so happy to hear you're seeing the benefits of Yotpo and it's had a positive impact on your brand.
Nov. 17, 2019
Great customer support! We had an issue on our account calculating the wrong number of reviews but Rochenel helped us resolve the problem!
Thanks for leaving a review, happy to hear our customer support team is hitting the mark!
June 23, 2025
Excellent customer support! We had a small issue connecting reviews with some of our product bundles, but Arven S helped us find a quick, effective solution. Love this service!
Happy to hear you're enjoying Yotpo! Thanks so much for taking the time to leave a review.
Nov. 15, 2019
Great tool with a lot of good features. Easy to use and manage, and awesome customer support (fast, helpful, and live chat available!)
Thank you so much for leaving a review, happy to hear you're enjoying Yotpo!
Nov. 13, 2019
Social Proof is everything. Yotpo has been really instrumental in helping us to build trust with potential buyers by providing us with easy way for us to obtain and aggregate testimonials.
Hi there, thank you so much for your review! We're thrilled to hear you're seeing (and enjoying) the benefits of Yotpo.
Nov. 13, 2019
Support team was very helpful and fast when we needed them. Great app! Reviews are great for our products and help with our sales.
Thanks so much for leaving a review, happy to hear you're enjoying Yotpo!
Nov. 13, 2019
The app works as expected.... But be sure you're only using 1 account, connect to only 1 site at a time... we had our reviews disappear off the site, and Jenny with Yotpo support not only resolved the issue for us, but closed the secondary account and helped us with the exporting and re-importing of our reviews. Worked like a charm. Thanks Jenny. Thanks Yotpo
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our customer support team was able to help and will be sure to pass on the thanks to Jenny!