Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Oct. 9, 2019
Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!
Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.
Oct. 9, 2019
This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.
Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!
Oct. 7, 2019
This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!
Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!
Oct. 6, 2019
Hi, I added this app and had some technical problems implementing it at the homepage. I wrote to the support. Very shortly, I've recieved an answer from Josephine from Customer Support. She solved my problem very fast and even improved the implementation of Yotpo in my website. Working with this app for some time now, I can say that it's an incredible reviews app and it is a must for every Shopify website. Start with the free plan and later upgrade if needed. Thank you very much!! Thanks, HopSport team
Hi there! Thank you so much for taking the time to write and leave a review, we really appreciate your feedback. Happy to hear our customer support team was able to help get things back on track and you're enjoying Yotpo!
Dec. 23, 2019
So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues. Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.
Oct. 2, 2019
Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.
Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!
Oct. 2, 2019
This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.
Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!
Oct. 1, 2019
Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!
Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.
Sept. 30, 2019
Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.
Sept. 26, 2019
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Sept. 25, 2019
These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it! I would totally recommend this app! Use it@
Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!
Sept. 24, 2019
Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!
Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!
March 11, 2021
Junalou was and awesome help. Thank you so much for your amazing service. I switched themes on my boutique MomMeAndMore.com and they totally moved my reviews and set up my widgets and just made everything perfect again. Thank you, Pamela
Hi Pamela! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we were able to help.
Sept. 18, 2019
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Sept. 18, 2019
Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.
Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.
Sept. 18, 2019
Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!
Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.
Sept. 18, 2019
One of the best supports i've ever had. They gave me all the support and were very fast on the answers.
Hey REVER, we are so pleased to know we are meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!
Sept. 17, 2019
We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.
Thanks for the great review, RakAdx. We are excited to be on this journey with you!
Sept. 17, 2019
Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.
Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.
Sept. 17, 2019
We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!
So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.