All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2019

I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!

Store

Zed&Q

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey Zed&Q, thanks for your review! We LOVE hearing from our legacy customers and are so pleased to know that we are still meeting the mark when it comes to our product and services!

5 / 5 Share

Dec. 11, 2019

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Santana Sounds, thanks for the great feedback!

5 / 5 Share

Sept. 16, 2019

We use this app to get customer reviews. When we were not ready to utilize a feature that Yotpo provides, a friendly guru quickly assisted us with removing it.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hey Green Acres Nursery & Supply, thanks for leaving us a review! So happy our team was able to help.

5 / 5 Share

May 29, 2022

Easy to use, good moderation. Wish they had some intermediate plans between the '200 reviews requests' and the big custom plans. Seems like the selling reps only want to sell the big customer plans, and don't want to work with us little, but not tiny folks. I will say customer support is top notch, Ronal was prompt and took care of my questions/issue quickly.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey OTDefense LLC, thanks for your feedback about Yotpo and for taking the time to leave a review!

5 / 5 Share

Sept. 16, 2019

Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased to hear that you are enjoying Yotpo. Thanks for the great review, The Roosevelts Beard Company!

5 / 5 Share

Sept. 16, 2019

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

Using app

28 days

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for the great review, Bullabaloo!

5 / 5 Share

Sept. 11, 2019

love the app and the service that i get. Pauline was amazing helping me optimize all features to make sure we maximize the value of the app. great app without great service is not so great but we got both!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

So happy you are pleased with both the product and service, The Classic T-Shirt Company! Keep enjoying Yotpo :)

5 / 5 Share

Sept. 10, 2019

This application is great for collecting reviews automatically and posting them to our product pages. Easy to install and easy to use. The staff is great to work with if you need any assistance!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Conceal Canvas, thanks for taking the time to leave a review! We are happy you are pleased with our service. Keep enjoying Yotpo!

5 / 5 Share

Sept. 10, 2019

Josephine E. was my most excellent Yotpo Hero! She checked my coding, fixed it, and then also left me with an extra optional theme edit. I ended up using her extra suggestions and I think it will truly help boost my new sights sales.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Yotpo Heroes - we love it! Officially adopting this term at the office. Thanks for the awesome feedback, BRiKHOUS!

5 / 5 Share

Sept. 9, 2019

Very happy with Yotpo! Easy to implement and if you have any issues or changes to make, their customer service is very helpful.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review, Benji Sleep!

5 / 5 Share

Sept. 9, 2019

No complaints whatsoever about Yotpo. Excellent app! Simple to use, looks great integrated on our site. Highly recommended.

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hey Mighty Bright, thank you for taking the time to leave us a review!

5 / 5 Share

Sept. 9, 2019

The Yotpo app is user friendly and customer service outstanding. Much better than the previous review generating program I had.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Bandito Products!

5 / 5 Share

Sept. 7, 2019

Great app and incredible customer support! Controls are intuitive. Very helpful for managing product/site reviews. :)

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review, My-Tee Girls!

5 / 5 Share

Aug. 29, 2019

The support I received from these guys was awesome. No wondering if they've even heard you, response was almost instant. Good job, guys!!

Using app

About 18 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you, Ride Proud Clothing! We love hearing from our happy customers :)

5 / 5 Share

May 11, 2024

Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.

Using app

Over 6 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for taking the time to leave your feedback, Shirlee Grund Jewelry!

5 / 5 Share

Aug. 27, 2019

Good app, easy to use good customer support with integration into the theme and the usability is easy, decent posts and layouts in general

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review, Paul James Knitwear!

5 / 5 Share

Aug. 26, 2019

I've had Yotpo on my site for years now and I've always been happy with it, but recently had an issue with how reviews were displayed on my site. I contacted support and Pauline responded within minutes. She fixed my issue straight away and I couldn't be happier. Highly recommend Yotpo

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, we love hearing from our happy customers and are so glad to join you on your journey, Driftwood Interiors! Thanks for the awesome review!

5 / 5 Share

Aug. 17, 2019

I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear we are meeting the mark with our products and service, Brian Carlson. Thanks for the great review!

5 / 5 Share

Aug. 15, 2019

We've been using Yotpo for a while over the standard review system available in Shopify and we're big fans. The only thing I'm not crazy about is that it isn't white labeled (they have Yotpo branding) unless you spend a fortune on enterprise solutions basically. But all the other tools are great, the customer service is excellent (got a custom update to a new theme we're doing in less than 48 hours), so we're happy!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey PurePressure, thank you for your feedback and for the great review!

5 / 5 Share

Aug. 15, 2019

Best Service ! PAULO Really helped me. He installed the code in our shop ! Fast, Easy, dnd very advanced app ! Thanks again.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review, Café Liégeois Canada!