All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2019

Amazing and easy to use app, once you've installed it you can easily collect reviews from your customers. Love this app - had an issue during the installation process, Josephine from Yotpo was able to help me within hours. Now everything works perfectly fine!

Store

TOZAIME

Using app

9 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for taking the time to tell us how you're enjoying Yotpo, Tozaime! We appreciate the great feedback :)

5 / 5 Share

Aug. 14, 2019

I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.

Using app

7 months

Total reviews

8

Average rating

4.8

Developer Reply

Hey SubbyTech! Thanks for taking the time to leave us a review, we love hearing from our happy customers!

5 / 5 Share

Nov. 5, 2019

Very Very Helpful, I had an issue with my reviews not displaying correctly as I had set it up wrong. The team were quick to help me resolve my issue. Very happy with the service.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

So happy to hear that you are pleased with our service, Big On Shoes! Thanks for the great review

5 / 5 Share

Aug. 13, 2019

I had trouble installing the widgets and Jenny from the customer success team was quick to help me out - can't wait for our reviews to star rolling in!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Excited to join you on your journey, Belyn Key! Thanks for taking the time to leave a review :)

5 / 5 Share

Sept. 18, 2020

Great app. Very easy to use. When I had an issue I contacted support and they fixed it immediately. It definitely helps with sales. I would definitely recommend it.

Using app

Over 4 years

Total reviews

10

Average rating

4.6

Developer Reply

Thanks for taking the time to leave us a great review, The Fox and The Mermaid! Keep enjoying Yotpo

5 / 5 Share

Aug. 12, 2019

YOTPO is such a great review app that adds a lot of trust and transparency to our products. Installation and UI/UE is great, and customer service is phenomenal. We are NOT tech-savvy at all, so weʻve been working closely with Pauline from the Support Team and she has been phenomenal in helping to customize our widget colors and fonts to be brand-appropriate. Pauline was very responsive and was patient and kind enough to go through multiple rounds of revision with us until we got everything looking just right. Thank you so very much for creating a beautiful service, and for your outstanding customer service!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the raving review, Noho Home! So glad to hear we are meeting the mark when it comes to great service. Keep enjoying Yotpo!

5 / 5 Share

Aug. 8, 2019

Great app. Lots of great integrations with other apps. Just all around great product. I also love that Google weights the reviews on this one. Thank you.

Using app

3 months

Total reviews

14

Average rating

5.0

Developer Reply

So happy to hear you are enjoying Yotpo, Organic 1 Co. Thanks for the awesome review!

5 / 5 Share

Aug. 7, 2019

I installed this app so I could begin obtaining customer reviews on my web site. It was very easy to set up, but I ran into a little snag cutting and pasting the code to make the stars show up on my products. I contacted support, and Pauline and things fixed in no time. So far, things are working very well, and the customer support has been great. Thanks for making this app, and for your help!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi 4 Left Turns, thanks for the great review! We are glad to hear that our Customer Service is meeting the mark when it comes to providing great support for our customers. Keep enjoying Yotpo!

5 / 5 Share

Aug. 7, 2019

This app works as advertised. Ruel helped me implement some impressive code modifications that showed my ratings on collections and product pages properly. Thank you! www.dynastyclothingstore.com

Using app

12 months

Total reviews

6

Average rating

4.3

Developer Reply

Hey Dynasty Clothing! We are so glad to hear that you are enjoying Yotpo, and Ruel helped you get set up nicely! Thanks for the awesome review.

5 / 5 Share

Jan. 29, 2020

I love everything about this app, its a must on a website to give your site some credibility. I struggled to get it all set up but the support was beyond my expectations and the look of it on the site is perfect. The ease to use and manage plus all the features... wish I had found it sooner. Couldn't recommend it enough!!!

Store

Mooyee

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad you are happy with Yotpo, Mooyee! Thanks for the stellar review!

5 / 5 Share

Aug. 4, 2019

I love this app and have had it for over 2 years now. I recently upgraded the plan and needed help with a few things and the online chat feature has saved me a lot of time.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the awesome review, Wondermade! We love hearing from our happy customers!

5 / 5 Share

Sept. 17, 2020

So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best, Update Always receive the best service thx

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback, Mark Ryden Canada! And keep enjoying Yotpo!

5 / 5 Share

July 18, 2019

I needed to switch platforms and the support from Yotpo team was amazing. Particularly by Jenny B. who was very dedicated and proactive in helping me with the migration and also figuring how to fix a bug that was caused by misconfiguration.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Designed by Nature, thanks for the awesome feedback!

5 / 5 Share

July 17, 2019

Jenny B was a great help with getting changes organised that I requested to set-up. Efficient friendly service and I am most grateful. It would be fab if developers can add a reviews tab that is visible for mobile devices for future versions. Thanks again

Using app

15 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi Oblongshop. So happy to hear you are enjoying Yotpo! Thanks for the great review.

5 / 5 Share

Sept. 11, 2019

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

5 / 5 Share

July 13, 2019

This app is fantastic! We've enjoyed all of the features and benefits and love seeing our customer's feedback since 2014. We recently experienced a slight issue and Josephine in tech support handled it swiftly and all was great again. Thanks so much for a great product.

Using app

Almost 5 years

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for the great review, All Things O'Natural! So happy to hear our support team is meeting the mark when it comes to giving the customers the help they need!

5 / 5 Share

June 8, 2022

Awesome support from those guys! Orly and Allen were great in helping me . Strongly recommend! Great! Thank you !

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for taking the time to write a review and give your recommendation, Pulvis Art Urns!

5 / 5 Share

July 8, 2019

After having issues getting product review apps to work for me as I needed them to, Yotpo came to the rescue. Pauline was an absolute star understanding what I was trying to get accomplished and she had me up and running in no time. So pleased with the results.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey SquidCup, so happy to hear you were pleased with our service and are enjoying Yotpo. Thanks for the great review!

5 / 5 Share

July 7, 2019

Love this app and looks great on my site. Customer service from Josephine was amazing. Totally hassle free.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome review, Australian Natural Protein Company! We love hearing from customers that are super happy with our product and service. Thanks for taking the time to give your feedback, and keep enjoying Yotpo!

5 / 5 Share

July 4, 2019

Amazing app! It shows the reviews at my home page and also at every product page. Customer service is amazing specially Paul!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear you are enjoying Yotpo, Omotesando Plants! Thank you for taking the time to write a review.