Yotpo: Product Reviews App

July 3, 2019

A real value add to site experience. Streamlines review collection. Pauline is exceptionally helpful

July 2, 2019

I've used Yotpo for a few years now. The app is simple, works well and has excellent functionality. On top of this, their support is brilliant. Having launched anew theme recently, Yotpo, in particular Danreb, was fast and efficient in re-installing the app and making sure everything work. Very much a recommend from me.

June 27, 2019

Needed to import reviews to consolidate into my Yotpo app. This was a challenging task for support to keep reviews accurate, but, Ruel was a big help and very patient with the troublesome task. He got it taken care of for me perfectly after some trial and error. Great attitute and very professional. Love the app too by the way! Yotpo has features to help your sales that others apps do not or struggle to replicate. Would recommend it to other shopify ecommerce site owners. It demonstrates trust to my customers by showing social proof of other buyers through reviews on my main page via a minimized widget (they can choose to click on or not), each product page has applicable reviews for that product and the badge that shows total reviews my site has received. All of this is collected by Yotpo via emails sent to customers after they receive their ordered items. They submit their review right in the email and it updates on my site directly to that product without the customer having to go back to provide the review manually. Genius!

June 26, 2019

A wonderful app, with so many useful features. A special thanks to Ann at the support team for her efficient and prompt support and customer service.

June 25, 2019

We did a website migration from WP and had to rely on their support team. Im more than glad we had to ask them for support. Jenny B is the MOST AWESOME support representative ever and about the app, its just great! 100% recommended

June 18, 2019

I had great support from Crescel I. Answered my questions and had good solutions for all. Collecting these reviews is another great touch point to bring us closer to our customers on a personal level :)

June 17, 2019

The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.

June 12, 2019

I needed help with a task and the team was very quick to reply and very helpful! They guided me in the right direction and got the job done for me when I couldn't figure it out.

June 10, 2019

Everything perfect. Russel M from the Yotpo Team helped me a lot to solve some problems with the app in my web site. Quickly and good service! Thanks guys!

Sept. 21, 2021

My Support Agent Orly was great. He was very helpful and polite in answering all of my questions and got all of my concerns addressed. Great experience with Yotpo!

May 29, 2019

Nicely integrated to our online store. Staff is super helpful to solve some technical problems for us. The only downside is they have limited fonts to match with the one we're using. Other than that, would definitely recommend this if you just started.

May 27, 2019

It was a bit confusing to import the reviews but Lervin from the support team helped me out. They were super responsive and got me up and running almost immediately.

May 18, 2019

Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.

May 8, 2019

Excelent app and even better customer service. They help me with everything migrating to Shopify. recommended

May 7, 2019

The app is working as intended and when I needed help moving from one platform to another, the support team were amazing! Most recommended.

May 7, 2019

App is working well (3 days in) support team were EXCELLENT which is not always true of shopify apps...

Nov. 19, 2022

I'm seriously blown away by this app and their team! Everything about this app is amazing. Firstly, the app is well done, Yotpo makes it VERY easy for a customer to leave a review and I've been seeing a steady stream of reviews come in - absolutely can't complain. More importantly, the support team is absolutely incredible. I use a paid Shopify theme and that made it a little more complex than just using their installation instructions to install the Yotpo app since my theme had another review application installed and written in the code. the support staff was able to edit the code for me and make it integrate seamlessly within a day - no charge! not to mention I'm using the free version of this application. couldn't be more grateful. Thanks Yotpo - you guys are awesome! ---- Edit: it's been so long since I wrote this review but I was just assisted by Kenneth John and man, this team's service continues to blow me away. Thank you Yotpo for hiring such awesome staff!

April 24, 2019

We used the review app that came with our theme for quite some time but it wasn't gaining many reviews. In 1 month, Yotpo doubled our reviews and pairing it with Kit allows us to automate posting 5 star reviews to our social channels or create ads from them. I did have to configure the code a bit for my theme to show stars on the category pages (issue with my theme not Yotpo), but it didn't take long with their awesome online documentation. I cannot say enough good things about this app - highly recommend!

Oct. 14, 2021

We've been using Yotpo for over 2 years now and couldn't be happier. We have recently updated our theme and needed some custom code injected into our site in order for the reviews to show on the appropriate pages. Nick from Yotpo got it done the same day we asked... talk about customer service! Thanks again guys :)

April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.