Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,625
Reviews
Chart
#60
Shopify

All reviews

5 / 5 Share
April 24, 2019

We used the review app that came with our theme for quite some time but it wasn't gaining many reviews. In 1 month, Yotpo doubled our reviews and pairing it with Kit allows us to automate posting 5 star reviews to our social channels or create ads from them. I did have to configure the code a bit for my theme to show stars on the category pages (issue with my theme not Yotpo), but it didn't take long with their awesome online documentation. I cannot say enough good things about this app - highly recommend!

Store Using app Total reviews Average rating
Green Koala About 2 months 3 5.0
Developer Reply

Hey Green Koala! Thank you for taking the time to write this review! We are happy to hear that you are seeing results so quickly, and that you are pleased with your overall experience of Yotpo!

5 / 5 Share
Oct. 14, 2021

We've been using Yotpo for over 2 years now and couldn't be happier. We have recently updated our theme and needed some custom code injected into our site in order for the reviews to show on the appropriate pages. Nick from Yotpo got it done the same day we asked... talk about customer service! Thanks again guys :)

Store Using app Total reviews Average rating
Teatox Australia Almost 7 years 3 3.7
Developer Reply

Hey there, Teatox Australia! Thanks for taking to the time to give us this great feedback, we are so happy to know that we are hitting the mark when it comes to giving our customers the best service we can!

5 / 5 Share
April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Store Using app Total reviews Average rating
Safe Ride 4 Kids Almost 4 years 10 4.2
Developer Reply

Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!

5 / 5 Share
April 17, 2019

Yotpo has been great for Bloomist.com so far (4 months in), we have had a paid version and are still trying to understand how to customize for best results. Recently we reached out for support in order to get reviews sent X days after fulfillment date vs order date and they fixed it immediately - Danreb in support was quick and polite!

Store Using app Total reviews Average rating
Bloomist 10 months 11 5.0
Developer Reply

Hey Bloomist! Thanks for the great feedback, we are so happy you are enjoying your experience with Yotpo. One of our team has also reached out to check how you are going with optimizing your account! Thanks again for taking the time to write a review.

5 / 5 Share
April 10, 2019

Pauline was so helpful when we needed assistance. Had our issue resolved quickly and efficiently. Thanks so much - great app!

Store Using app Total reviews Average rating
Momease Baby Boutique About 4 years 3 5.0
Developer Reply

Hey Momease Baby Boutique! Awesome to hear that you were pleased with the service you received. Thanks for taking the time to write a review!

5 / 5 Share
April 5, 2019

I had a lot of trouble to install the app on one of my shop and Raphael was super helpfull and now everything is running smoothly. Thanks!

Store Using app Total reviews Average rating
Kraftille About 2 months 1 5.0
Developer Reply

Hey Kraftille! So glad to hear you had a great experience with our Support team and are enjoying Yotpo. Thanks for your feedback :)

5 / 5 Share
April 3, 2019

Very useful app, fast and very helpful customer service! It is perfect for my business, I love the automatic review requests.

Store Using app Total reviews Average rating
AAJAPhotoProps 4 months 1 5.0
Developer Reply

Thanks for the awesome review, AAJAPhotoProps! Glad to hear you're happy with Yotpo, and in particular our automated review requests. We appreciate the feedback!

5 / 5 Share
March 29, 2019

1 1/2+ year user. Reviews just magically appear in your inbox. I accidently deleted my reviews. Grace from Yotpo responded with an easy fix. Then checked to make sure everything went OK. Great "set it & forget it" app AND great customer service!

Store Using app Total reviews Average rating
Celtic Jewelscapes Over 1 year 4 4.8
Developer Reply

Thanks for the great review, Celtic Jewelscapes! We love getting feedback from customers that have been with us for a long time, and it's awesome to hear that we are meeting the mark!

5 / 5 Share
March 29, 2019

Great experience so far. Have just started using the App so time will tell regarding results but so far setup up has been easy and straightforward. Great super speedy service for any issues experiences (thanks Mau).

Store Using app Total reviews Average rating
Chuchka 7 days 1 5.0
Developer Reply

Hey there! So happy to hear you are enjoying your experience with Yotpo so far. Thanks for the feedback :)

5 / 5 Share
March 27, 2019

Clever app, really easy to install and navigate, I have seen impact on our sales straightaway. Customer service and support was exceptional too. However, I would like to see the app enabled for mobile phones and handheld devices in the near future as most our customers purchase via these channels. EDITED: The REVIEWS Tab doesn't show on mobile phones and handheld devices.

Store Using app Total reviews Average rating
Kiss Ready Lips About 2 months 1 5.0
Developer Reply

Thank you for your review and we are extremely happy that you are satisfied with Yotpo and it's customer service. A part of your review mentions that Yotpo doesn't work with mobile phones. Regarding one of your comments above, I would like you to know that Yotpo indeed works with mobile phones flawlessly and we would be glad to walk you through everything. I request you to kindly open a support ticket if you are facing any difficulties with this and our support team would be happy to help! UPDATE: Thanks Kiss Ready Lips for updating your feedback and letting us know more about the issue. The Reviews Tab currently doesn't work on mobile due to the screen resolution limitations. That being said, I have filed your feature request with our product team and we'll update you on any future developments. Thank you again for your patience and valuable input!

5 / 5 Share
Dec. 6, 2021

the support via chat was super fast! Ronel R. is outstandig and did a great Job he did it perfetctly. Thanks for that Ronel!

Store Using app Total reviews Average rating
Developer Reply

Thanks Oldpassion! Glad to hear that we met the mark in helping you resolve any issues you were having, and give you the right guidance you needed!

5 / 5 Share
March 22, 2019

I reached out to Yotpo for a question I have in mind regarding my subscription.. One of their representatives, Pauline, was very timely and accommodating in responding to me.. Thank you..

Store Using app Total reviews Average rating
ecoMaster Store 4 months 7 5.0
Developer Reply

Thanks for the feedback, ecoMaster! Glad to hear you got the help you needed from our team :)

5 / 5 Share
March 20, 2019

I'm really pleased with this app. The customer service is excellent (Thanks Raphael!). It has everything we need from a rating app. It's also easy to move across your ratings if you change your theme or site. Thanks for your great work guys!

Store Using app Total reviews Average rating
The Little Picture Company Over 1 year 2 5.0
Developer Reply

So happy to hear that we are meeting the mark in ensuring you have a successful set up with Yotpo. Thanks for taking the time to leave us a review :)

5 / 5 Share
March 20, 2019

Great app, easy to use and especially great customer support they answer fast and are very helpful, in my last query Josh solved my issue in less than a day. Highly recommennded.

Store Using app Total reviews Average rating
Bearaby 4 months 5 5.0
5 / 5 Share
March 15, 2019

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

Store Using app Total reviews Average rating
BabeLash 7 days 2 5.0
5 / 5 Share
March 13, 2019

I really like this app and, like every busy shop owner, can only check in my time to time to make sure I understand all the bells and whistles of my app and my investment! The folks at Yotpo have always been very responsive and willing to do the "back end" coding that's required to make it work. As well, they can go in and check when I periodically need reassurance. Thanks to your support staff!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 10, 2019

I have been using Yotpo since last year and love it! I needed some assistance with setting up one of the functions and Pauline at Yotpo help was amazing! highly recommend this app for anyone looking for a review system

Store Using app Total reviews Average rating
Swoodi Over 1 year 3 5.0
5 / 5 Share
March 7, 2019

Recently installed this app for my Shopify store. The free element as everyone knows is very limited. However, once I upgraded I needed the advice of the 'Yotpo Growth Support Hero' .. Literally unbelievable level of service, help and recommendations. Well done Yotpo and well done Yotpo Growth Support Hero 'Jaypee' ...., If every company could take a leaf from your book the world would be an easier place to navigate.

Store Using app Total reviews Average rating
FINE & WILD 6 days 7 5.0
5 / 5 Share
Nov. 11, 2021

App molto utile per raccogliere ed organizzare le recensioni, sia riguardo ai prodotti che riguardo al sito. Servizio clienti molto disponibile e preparato

Store Using app Total reviews Average rating
Sciara Over 2 years 13 4.8
5 / 5 Share
Feb. 28, 2019

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Store Using app Total reviews Average rating
Leachco 8 months 3 5.0
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