All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2025

All of the customer service reps that assisted me were very promt and helpful

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!

5 / 5 Share

Jan. 23, 2025

Excellent !!!! Love it!!!!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear that! Thank you!

5 / 5 Share

Jan. 23, 2025

Sehr hilfereich gewesen. Wir sind mit dem Support und der App sehr zufrieden!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! Appreciate it.

5 / 5 Share

Jan. 22, 2025

Reymon Alvero was a lot of help when I was setting this up. Looking forward to seeing how well it works.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Jan. 20, 2025

We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

That’s fantastic to hear! Appreciate you sharing your experience!

5 / 5 Share

Jan. 20, 2025

Vien was extremely helpful and quick to respond!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Jan. 16, 2025

Reymon, helped me today with my query today. it was so quick and efficient. Would certainly encourage me to use the help and chat function again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear the chat function made it easy to get help! Thanks for sharing!

5 / 5 Share

Jan. 14, 2025

Reymon Alvero N helped me so much! The whole process was made so seamless Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience!

5 / 5 Share

Jan. 13, 2025

Awesome Experience! Great Product

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Jan. 23, 2025

Reymon Alvero N was super helpful!! and fast to respond, much appreciated. Sheila R was also very helpful and quick to respond. thank you so much!!

Using app

11 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for sharing your great experience!

5 / 5 Share

Jan. 11, 2025

Wendyle was super quick to respond to our request for technical support. The advice given was very clear and efficient, supported by a video to demonstrate how to make the required changes. Thank you!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

That sounds like excellent support! Thank you for sharing your experience!

5 / 5 Share

Jan. 10, 2025

I just started using Yotpo and stuck with some technicalities. Ethelbert Mariano S helped me and solved all the issues. Great customer support.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

That’s awesome to hear! Thank you for your feedback!

5 / 5 Share

Jan. 9, 2025

Delighted with this app. Customer support is amazing also and very efficient.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you're enjoying the app! Thanks for sharing!

5 / 5 Share

Jan. 8, 2025

I am very satisfied with the customer service. I needed to import reviews from another platform to my website, and Sheila R. assisted me throughout the process, answering all my questions and helping me complete the review import as well as installing the missing widget. Additionally, her responses were always timely and thorough. Thank you!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear the process went smoothly, and your experience was so positive. Thanks for sharing your feedback!

5 / 5 Share

Jan. 8, 2025

Outstanding customer support from Sheila R today. Thoroughly efficient and courteous throughout and issue resolved! Thanks Sheila, pleasure chatting with you!

Store

Castore

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

It’s always great when issues are resolved efficiently and with such great service. Thanks for sharing!

5 / 5 Share

Jan. 7, 2025

The support is great; in the chat an expert is always available to help with questions or issues. Reymond was very quick to help me with questions with the shareable Review Links. Would recommend!

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Glad to hear you had such a great experience! Thanks for the recommendation!

5 / 5 Share

Jan. 6, 2025

I had a few little teething issues that I needed tidying up. I tried to fix with changing a bit of code but still wasn't getting the result i was looking for. I contacted support and explained the issue and within a couple of back and forths Sheila R had it fixed within 30min with the result I was looking for.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Glad to hear the issue got resolved so quickly. Appreciate you sharing your experience!

5 / 5 Share

Jan. 4, 2025

nice

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Jan. 2, 2025

I had a fantastic experience with this app! Daniel P. was incredibly helpful in answering all my questions and guiding me through some challenges (which turned out to be more of a learning curve). Daniel's assistance was thorough and outstanding. Thank you for the excellent support!

Store

Inaury

Using app

About 13 hours

Total reviews

12

Average rating

4.9

Developer Reply

So glad to hear you had a great experience! Thanks for sharing your feedback!

5 / 5 Share

Dec. 31, 2024

great and very quick

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the feedback!