All reviews

Rating Breakdown

  • 5
    91% (6,477 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Jan. 16, 2024

Rhenant was awesome with customer service when I needed it!!! Thank you for a great Ap, and Great customer Service.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 21, 2024

Rhenant is amazing! Very helpful and patient. Quickly resolved my issue and I highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 16, 2024

Everything works great, Ruzsel was very helpful with the setup during the call.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 16, 2024

I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 17, 2024

easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 15, 2024

I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 15, 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 15, 2024

Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)

Using app

12 months

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 14, 2024

Me han encantado los pendientes, son artesanales totalmente pero muy bien hecho y lo mejor que son antialérgicos, hacía tiempo que no me compraba unos por éste motivo. Así, que estoy encantada. Volveré a repetir. Gracias mil.

Store

COLOR21

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 14, 2024

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 14, 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 13, 2024

excellent support from Johnny G

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 12, 2024

Joian Z was very helpful with tech support. I appreciate the service and knowledge.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2024

I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 11, 2024

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work, Thank you for your help!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 11, 2024

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!