Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Review RSS Feed
July 25, 2018
Yotpo has proven to be an excellent tool to for customer acquisition - easy to install, maintain and support. We've been on the platform for over two years. Support has been nothing short of phenomenal. Turn-around time is quite good, often within a few hours, and never more than 24. Between our very responsive account rep (who DOES know his stuff) and their tech team, we are well served. And in addition they have reached out to us to share macro insights about our performance against industry standards and where we can improve. Just an all around good experience. While not cheap, we still highly recommend. Harry C.
July 23, 2018
We have used Yotpo for years, even before making the switch to shopify and we couldn't be happier. Service, support, features... everything is great. Thanks Yotpo!
Jan. 23, 2024
We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue. After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf. Thanks for your help John.G on fixing this issue.
June 25, 2018
This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.
June 21, 2018
Yotpo is absolutely the best app we've ever used! Not only do they have a fast, easy Shopify integration, but their tool is loaded with robust features and functions that they are always improving. The beauty of Yotpo is that they have developed proprietary software that allows people to leave a review for your product within an email - they never have to go to your website - which generates a much higher number of reviews...this combined with OUTSTANDING customer service and support makes it a no brainer! Use it today. You won't be sorry!
June 13, 2018
Amazing how the customer service team goes all the way. A really great app that integrates with other apps. love it
June 9, 2018
Awesome, all-encompassing product to generate and manage reviews. Really quality app! Above the product itself, I'm super impressed with the customer service. Every ticket and question I have is answered super quickly with an above-and-beyond resolution. Thank you!
May 2, 2018
We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.
April 26, 2018
I definitely recommend using YotPo Review app. Easy to set up and great looking UI. I needed to use customer service once in my 3 years or so and they solved my issue quickly.
March 22, 2018
Love this App. Can't say enough good things about it. Support is outstanding as well. Thanks you, David C.
March 18, 2018
We've been using Yotpo now for around 2 years, and absolutely love it. The interface is easy to use, the support is excellent, and our customers respond really well to it. Thanks team yotpo!
March 16, 2018
Yotpo is the best as what it does. It is a premium service, with premium results.
Oct. 22, 2019
Easy to use and install... migration from Magento was a breeze thanks to Dana's help with explaining what's required and providing the necessary steps to do so. Support response was fast, all my questions were answered clearly, and after sending the export file, the reviews were uploaded the same day! Was pleasantly surprised. Thank you! (2018) Have dealt with the Yotpo support team a few times and today, Bernard was extremely fast and efficient in assisting me with my issue. Have Yotpo on two Shopify sites and both work well. Thank you! (2019)