Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Review RSS Feed
March 14, 2018
I love this app. So user friendly and the support is awesome! They uploaded my other reviews seamlessly.
Sept. 6, 2024
Continued great support from Yotpo when you need it. This time, thanks to Shirel Garfinkle!! We've used them for 3 or 4 years and are very happy :) Shout out to Justine Romeo Sy who helped out with an issue today (2 Oct 2018). Another 5 stars if I could give it! And to Caroline who helped me out this week (w/c 4th May 2020). Another ***** And to 'Warly S.' who helped me out today - helpful, speedy, courteous and sorted the problem! Thanks Warly! (3rd Sept 2023) Here we are again, 16th Aug 2024, and great service to Vien E. who resolved an issue and communicated brilliantly. Thank you! ***** Thank you also today, 6th Sept 2024, to Doner who helped out perfectly with a product page star rating query!
March 5, 2018
We just upgraded from Shopify Reviews to YOTPO and it's been GREAT! Customer service is excellent! Dana helped us transfer all our reviews into the YOTPO and the installation was done in a few hours. We are already seeing the great results of this app and our customers seems prefer this way of submitting reviews, as we are getting way more reviews than before. The star-rating on Google search is very important to us, as we have almost only 5-star reviews. Overall we are really satisfied with YOTPO and we are excited to be growing with them!
Feb. 27, 2018
great reviews app, flexbile and the free plan does most of what you're looking for. really good customer service and sasha was great at solving our issues importing our old reviews. thanks yotpo!
Dec. 5, 2019
We have used the Yotpo review app on our shopify store for the last three years. It is easy to use and does the job well (all for free, can't beat that!!). We recently updated our site to a new shopify theme. In doing so our historical yotpo reviews didn't automatically transfer to the new theme. I opened a ticket with Yotpo customer service and Ruel from Yotpo responded to it and offered to do the minor tweaks to the new shopify theme so our reviews would display. They created a collaborator link to make the work easy and safe and within 24 hours it was done. The new theme looks great and has all of our historical reviews. Great customer service, fast, efficient. All on a free app. Thanks Yotpo! If you aren't using Yotpo to capture and report your customer reviews, you should be.
Feb. 15, 2018
Great app for adding reviews to your site, particularly now they've included commenting on their free plan. Excellent customer service too - thanks Yonathan!
Feb. 9, 2018
So far so good, install was easy, customer service was great (Thanks Michelle B!!!) and I was able to import all of my existing reviews, setup email blast and put on our site without much issue.
Feb. 6, 2018
Great CS. Yulia helped me switch over from my old app and setup on my new site flawlessly and quickly.
Jan. 31, 2018
This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't. Thank you!
Jan. 25, 2018
I didn't expect the excellent customer service and help with on-boarding to YotPo. Thank you Amit, you were great brother.
Jan. 24, 2018
We are in the free version and they respond very quickly and joyfull. We are thinking very seriously on upgrade our plan. One of the best costumer service we know!!
June 13, 2020
I love how easy it is to set up and the fact that it puts reviews about specific products on the same page as the product so shoppers can see all the comments about the product they're considering without leaving the page or having to read through all the comments to find something about the product they are interested in. Awesome program. I love it.
Jan. 19, 2018
A must for every store, social proof is so important and I also tells you what is working and not working in your entire business
Jan. 15, 2018
I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!
Jan. 12, 2018
Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.
Jan. 12, 2018
This app has been a brilliant find for us! Yotpo's team provides great Customer Service, they are very attentive to details and helpful in resolving any concern in a timely manner. So far, very pleased with the app. Highly recommended and well deserved 5 star rating!