Yotpo: Product Reviews App

This app works perfectly and is bringing both our our websites more interest. but the best thing about this is the customer support. It is simply outstanding. They get back to you in a reasonable amount of time and go well above and beyond to take care of every question or issue you have. The issues I had were about my ability to make the app work within my particular theme...they took care of it...the app itself works great!

Great app. Collects lots of reviews for our website and allows us to respond when necessary before posting below star ratings. Cust service is also very responsive. If you have an online store you definitely need this app.

Very happy with the service I received. Diane helped me with all my questions and went above and behind with my expectations. I really appreciate the prompt service.

Incredible service (I had Yulia Sachkova and she deserves a raise!). LOVE Yotpo :)

Great customer service! Simple to use, offers a lot of great features.

So far so good and their customer service is very helpful.

Our shopify store needed a review section for our shopify store. When I installed the app, the widget wasn't under the "Customer Review" section - instead it was at the bottom of the page. That was an issue because: 1) Customer won't be able to see or write the review 2) It wasn't in the right "tab"/"section" for customers to see the reviews I contacted Yotpo to help use at the backend so the widget can appear on the "Customer Review" section/tab. Within 24 hours, Dana (Yotpo Support) had completely resolved the issue. We are so grateful by Yotpo's attention to detail and quick action to resolve our issue. I'm so impressed! Super easy to install (especially if you are not at all familiar with HTML) Super quick customer service response Super quick resolution We highly, HIGHLY recommend this app for your Shopify Store!

Realistically speaking, you're going to have to pay for a fully functional version, so the "free" tag is kind of misleading. That said, the platform, while very expensive, did exactly what it said it would do... collect reviews. If you're in a business where reviews are important.... there's nothing better

So far I am very happy with not only the app itself and its relative ease of use, but also with the support I have received on some questions that I had. They were professional, thorough and very helpful in assisting me with how their app appeared on my site. We've used other review apps before but this has definitely been much more fruitful and we are getting many people interested in giving their reviews of us and our products.

I have been really impressed with the Yotpo app and how it has added a level of professionalism and trust to my store. I had a few questions for the team on different technical points and they responded quickly and enthusiastically. Great app, great team. Thanks so much!

Great app, excelent support! The reviews are really helping bring new customers. Josephine really helped when I needed support with an updated theme.

Great app, great support.. all around awesome platform to work with

Keeps it simple and it just works! My customers have said they love getting the opportunity to give feedback and share their experience. A fantastic addition to any store

They make it easy for customers to review and we have seen an increase of product reviews. They even assisted in placement on our website at no cost to us.

Yotpo has proven to be an excellent tool to for customer acquisition - easy to install, maintain and support. We've been on the platform for over two years. Support has been nothing short of phenomenal. Turn-around time is quite good, often within a few hours, and never more than 24. Between our very responsive account rep (who DOES know his stuff) and their tech team, we are well served. And in addition they have reached out to us to share macro insights about our performance against industry standards and where we can improve. Just an all around good experience. While not cheap, we still highly recommend. Harry C.

We have used Yotpo for years, even before making the switch to shopify and we couldn't be happier. Service, support, features... everything is great. Thanks Yotpo!

We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue. After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf. Thanks for your help John.G on fixing this issue.

This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.

Yotpo is absolutely the best app we've ever used! Not only do they have a fast, easy Shopify integration, but their tool is loaded with robust features and functions that they are always improving. The beauty of Yotpo is that they have developed proprietary software that allows people to leave a review for your product within an email - they never have to go to your website - which generates a much higher number of reviews...this combined with OUTSTANDING customer service and support makes it a no brainer! Use it today. You won't be sorry!

Great support and ease of use.