All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be. The YOTPO application has really helped both of our websites, and it is all done with ease.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2018

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app. Thank you Sasha and Yotpo!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2018

Yotpo has been an incredible review generation and management tool for our company. We've acquired reviews faster than we ever have before and are able to showcase these reviews across social networking sites and integrate them into our digital marketing strategies. Our Client Success Manager is also so helpful, collaborative and insightful. We love working with Yotpo and will continue to do so! I highly suggest using Yotpo.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2018

So far Yotpo has been really good. Unlike most other good review apps they have a realistic, scalable pricing structure which starts at free for small business like mine. I had a few teething issues at the start (i'm not a techy!) but the support guys were really helpful and it was all sorted quite soon. This is really good, especially considering I am on the free package which rarely comes ticket support from other app services. The functionality and design is really good and I eventually have a system to retrieve feedback from my many happy customers. Something I was struggling to find for a while. I would highly recommend YOTPO to others!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

Very pleased with this app! Support is also very helpful and gives suggestions for improvement as well. We appreciate that above and beyond mindset! Easy to push reviews to SM channels and having ratings show up under products in search results is priceless! Thank you, Yotpo!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 19, 2025

Reymon N. was AMAZING helping me with an issue on our site! Truly great customer service!

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

We love the free version so far and will be upgrading. Customer support was very helpful, thanks to Amit for getting our reviews from the Shopify native app imported in to Yotpo.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2017

Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2019

Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call. When I changed my website theme, again I got fast support again, this time from Raphael. The rating system works like a charm, I'm very happy with this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

Yotpo support team is amazing. I wanted to transfer my Etsy reviews to my Shopify store, and Aleksandra was a great help. Not only was she able to walk me through the entire process, but once all the reviews were imported, she was able to quickly load them into my store. Highly recommend Yotpo!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2017

Great app !!! And I'm more than satisfied with the support !!! Thanks to the team and a special thank to Yulia who helped us !!!! Great job !

Store

Twinmax

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2017

It is so good, easy to use, and run well.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2017

Really happy with the app and fab support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Yotpo is a great app for gathering reviews. It has a nice look and it is easy to use. I have the free version and it covers my need. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

July 26, 2017

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2017

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Store

Sounder

Using app

Over 3 years

Total reviews

1

Average rating

5.0