Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,518
chart
#313
All reviews
Nov. 17, 2023
We just added the app to our Shopify platform and very impressed on all the features. I reached out to chat with Doner and was assisted almost immediately and questions answered. I really appreciate it! Thank you.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nov. 15, 2023
Oct. 27, 2023
I like that the app offers in-email reviews, I've already seen more reviews come through vs. from our other review email-campaign from a different app. Daniel P was so patient helping me upgrade my widget, saving me lots of time.
Aug. 29, 2023
Cannot rate completely yet as have not fully installed. I messed up my first go at importing and Customer Support (Doner) provided excellent assistant to quickly solve the problem. Very impressed so far :)
Aug. 17, 2023
John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.
Aug. 2, 2023
Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.
July 19, 2023
Great Help from John B, he was able to get the job done swiftly for me. Quick response and action time!
July 17, 2023
I just wish some of the advanced features were available at a lower price. Support has been helpful though (if a little bit slow). Dani
July 6, 2023
Loving the app so far! Help has been amazing, specifically Allen M. Their support team is swift and kind, and Allen was top tier in those categories. Excited to see how this feature helps out our shop.
June 13, 2023
Great customer support. Kenneth John M was very professional and helped me find a solution to my problem. The app itself is quite good
June 2, 2023
Fantastic app that really helps to support review marketing. It takes the guess work out of setting up core features like Social media push and is affordable. Their support team are super helpful and always available. Thanks Allen M for your help today with getting my review page and carousel errors resolved.
Using app
About 1 year
Total reviews
3
Average rating
4.7
May 26, 2023
Ronel provided excellent service and did everything possible to work through my challenges. The free plan offers minimal options for customisation, and some things are rather annoying such as a tiny logo in emails and typos in the templates which can't get changed.
May 22, 2023
Nice app, useful easy to use and blending well with site design. Very Helpful customer service with online chat always on!
May 16, 2023
Still working out the app and features, but Joian Z was a huge help on the chat in helping my issues .
April 16, 2023
Amazing support. John M. sorted out us right away. Super helpful. Only downside that features like the Reviews Carousel are only when you subscribe. You can't have some limited functionality as a free version..
April 11, 2023
Excellent support team. The product has a good management interface, but needs clarity on some of the products and features.
April 6, 2023
The app and system works great, the product update progression has been a bit slow but I've seen a lot more lately.
April 3, 2023
easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.
March 28, 2023
The support team is great, helps in time record, especially Joian Z :) The app is good but you have to pay for most of the options and the email customisations.
March 22, 2023
Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.