All reviews

Rating Breakdown

  • 5
    92% (4,165 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,474)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Warren P. was helpful, patient, and consistently responsive. Thanks to the team for finding speedy resolutions to our issues.

Using app

Over 6 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your kind feedback! We’re pleased to hear our support team was able to assist promptly and provide a smooth resolution to your concerns.

5 / 5 Share

Oct. 23, 2025

Excellent technical support from Ruzel John. THANK YOU! Great support........

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

We’re delighted to hear you received excellent technical support! Thank you for sharing your experience. Our team is always ready to assist whenever you need help.

5 / 5 Share

Oct. 17, 2025

Customer service was great, Ruzsel J helped me so much and was very concise and informational

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to hear you had a great experience with our support team and found the assistance clear and helpful.

5 / 5 Share

Oct. 16, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Yotpo team is incredibly reliable. They respond very quickly and are always willing to help with custom code as well.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear our team has been reliable and responsive, and that we could assist with your custom code needs. Your kind words are greatly appreciated!

5 / 5 Share

Oct. 14, 2025

We'd been struggling to activate our reviews carousel widget for a while on our new theme, and Jeffrey M. was able to get it handled right away.

Using app

Over 6 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for sharing your feedback! We’re glad to know our support team was able to quickly resolve the issue and get your reviews carousel running smoothly.

5 / 5 Share

Oct. 12, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Ruzsel John Nabong was such a great help! I needed to add a reviews block to Klaviyo emails and was having a hard time adding my app key. He was able to get on a call right away to help guide me through it. I appreciated the personal interaction as it made the process more efficient than just messaging and allowed me to ask additional questions.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We’re so glad to hear you had a great experience with our support team! Your feedback means a lot, and we’re happy we could make the process easier for you.

5 / 5 Share

Oct. 10, 2025

Very user-friendly with lots of cool features to drive engagement, collect customer insights and increase conversions. Support is helpful and responsive - Ruszel J assisted me on chat and was able to figure out my issue and fix it immediately. Very pleased with his help! Thanks to everyone on the Yotpo team :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear you’re enjoying Yotpo’s features and had a smooth experience with our support team! Thanks for sharing your feedback and for being part of the Yotpo community.

5 / 5 Share

Oct. 9, 2025

Awesome service and support! Warren took care of all the issues I had and was very knowledgable on coding. Fixed everything to integrate quickly!

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for sharing your feedback! We’re happy to hear our team could provide knowledgeable support and help you resolve issues quickly. We appreciate your kind words and are always here to assist!

5 / 5 Share

Oct. 9, 2025

Great experience with the Yotpo Social Reviews app! Ruzsel J was very helpful and made everything easy. Highly recommend!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you had a smooth experience using the Yotpo Social Reviews app. We appreciate your recommendation and are always here to help!

5 / 5 Share

Oct. 9, 2025

Jeffrey was amazing & so helpful when I ran into problems.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our team could provide helpful support when you ran into issues. We appreciate your kind words and are always here to assist!

5 / 5 Share

Oct. 9, 2025

Great support from Ruzsel J! Quick and efficient. Got answers very fast

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re happy to hear our team was able to provide quick and efficient support. We appreciate your kind words and are always here to help whenever you need us.

5 / 5 Share

Oct. 9, 2025

Incredibly helpful thank you

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Ruzsel J was super helpful and responsive!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re happy to hear our support team was helpful and responsive. We appreciate your kind words and are always here to assist whenever you need us!

5 / 5 Share

Oct. 7, 2025

Thank you so much, Ruzsel J, for your assistance on more than one occasion!! Extremly helpful.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re pleased to know our support team has been consistently helpful and able to assist whenever you needed support.

5 / 5 Share

Oct. 7, 2025

John G was prompt and helpful!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 6, 2025

Hi worked with Joian Z in support after hours when we had technical issues. He was able to confirm with screen recordings how to properly test and confirm everything with our review requests were properly formatted. Appreciate the quick and knowledgeable help vs. chat bot which just sent article after article. Thanks!

Using app

Over 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your experience! We’re glad to hear our support team was able to provide clear and hands-on assistance to get everything resolved quickly. Your feedback means a lot to us!