Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,081
chart
#1,163
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2024
Gabriel S was helpful with my needs
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 2, 2024
He sent me a Meet link to explain what i had to do. Very kind and useful!!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jan. 2, 2024
Joian Z was fantastic!
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Dec. 30, 2023
Ruzsel was such an amazing guy he helped me with everything great
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Dec. 29, 2023
Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Dec. 29, 2023
Rhenant was very helpful is getting me set up with this. Great app!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Dec. 29, 2023
excellent. probably helped me with half a dozen issues and all resolved. thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Dec. 28, 2023
Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.
Thank you for sharing your thoughts with us!
Dec. 27, 2023
The technical service team, specifically Rhenant T., was super friendly and super efficient with me. It helped me install my widgets on the different pages and was also super fast and efficient. Great service!
Thanks for your feedback, we really appreciate it.
Dec. 26, 2023
Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!
We appreciate your feedback, thank you!
Dec. 23, 2023
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!
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Dec. 21, 2023
Great service! We had issues with sorting out installing widgets but John G was very helpful. I've also asked for him to provide a Loom video just so this would be helpful for us in the future. It was straightforward and helpful. Thank you John G.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Dec. 21, 2023
Very helpful and patient support. Joian Z solved my problems. Thanks! App is pretty good as well.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Dec. 20, 2023
Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Dec. 20, 2023
We love this app and the customer service!
Thank you for sharing your thoughts with us!
Dec. 20, 2023
This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you
Thanks for your feedback, we really appreciate it.
Dec. 19, 2023
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
Thank you for writing a review — we value your feedback.
Dec. 18, 2023
Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!
We appreciate your feedback, thank you!
Dec. 18, 2023
Rhenant was great. They helped out super quick and all my questions were answered,
Thank you for writing a review — we value your feedback.