All reviews

Rating Breakdown

  • 5
    91% (6,479 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Dec. 18, 2023

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 17, 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 17, 2023

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 17, 2023

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

Store

QNDSWIM

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 14, 2023

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 14, 2023

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 14, 2023

rheant was amazing help

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 14, 2023

Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 13, 2023

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 13, 2023

John Ruzsel did a great jo of helping me to get my carousel of products on my website and providing me the information i need. I work with multiple platforms and Yotpo agents are the best i have ever worked with.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 13, 2023

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 3, 2024

Rhenant was so helpful for finishing taking care of my case

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 13, 2023

Rhenant was super helpful!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 12, 2023

Ruzsel J helped me perfectly and quickly

Store

MyQ

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 31, 2024

Great customer service from Daniel!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 12, 2023

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 11, 2023

Awesome company. Rhenant was great!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 5, 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!