Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Review RSS Feed
Jan. 5, 2025
I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service! Arven also helped me get all of my reviews imported! 978 reviews is alot and I appreciate him!
It’s awesome to hear everything got sorted quickly! Sounds like a fantastic experience!
Nov. 21, 2024
Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
That’s fantastic to hear! Glad everything’s working out well for you!
Nov. 21, 2024
Vien successfully helped to remove the ld+json script that was causing some minor search console issues.
Thanks for sharing your positive experience!Thanks for sharing your positive experience!
Nov. 20, 2024
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!
Nov. 20, 2024
After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.
It really makes a difference when support steps in to get things done. Thanks for sharing your experience!
Nov. 14, 2024
Mitch was super knowledgeable and helped me find the solutions in minutes.
Thanks for sharing your experience!
Nov. 14, 2024
I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!
It’s amazing when you realize how much value an app has over time! Sounds like a great experience!
Nov. 13, 2024
When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.
Thanks for sharing your positive experience!
Nov. 13, 2024
Great experience with the app so far. Support, especially Sheila R., has been fantastic.
Thanks for sharing your feedback!
Nov. 13, 2024
Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!
Thanks for the great feedback!
Nov. 13, 2024
I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.
That’s awesome! It’s great to hear you had such a smooth experience, especially at a late hour. Support anytime you need it definitely makes a big difference. Thanks for sharing!
Nov. 11, 2024
I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!
Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!
Nov. 10, 2024
Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!
Thanks for the feedback!
Nov. 10, 2024
Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend! Thanks again
That’s awesome to hear! Thanks for the recommendation!
Nov. 10, 2024
Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!
Glad to hear everything was sorted out so quickly! It’s great when support makes the process smooth and easy. Thanks for sharing!
Nov. 10, 2024
Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.
That’s fantastic to hear! It’s great when support is there for you whenever you need it. Thanks for the awesome feedback!
Nov. 8, 2024
We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!
So glad to hear you had such a great experience! It’s awesome when support goes above and beyond to help. Thanks for sharing!