Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,508
chart
#318
All reviews
March 2, 2014
Incredibly slick service. First class reviews system but so much more such as automatic updating of Facebook and Twitter with my latest reviews. Seems tot be more in the pipeline too and am very much looking forward to the developments. Thank you for your service so far which has been outstanding. My most important app no question.
Feb. 28, 2014
Best app I have. Great integration, easy to use. Easy to manage. And best of all, it is free! Thank you Yopo!
Feb. 28, 2014
Hands down, this is a MUST HAVE APP for any store owner, it truly is excellent and had benefited my User Experience and my business for sure. First of all, their Mail After Purchase feature gives me a great way to stay in touch with my customers as they are taking their monthly bottle of Liquid Vitamins. Yes we are asking for their Review, but at the same time it gives me a chance to share some information with them and add value to their experience with or product. The Installation was very easy, and their customization is also very good and allows you to match the look and feel of your site. Lastly, I have interacted several times with one of their folks named Dannie, and she has been fantastic to work with, as was Dave early on. The only thing I think that can be better is to set up some better data analysis and tracking, so that when you receive data from various things, you can drill down and see everything. Overall though, EXCELLENT APP, I highly recommend this. Best, Ray Doustdar www.buiced.com
June 1, 2018
Avoid this app if you ever want to grow your business to more than 25 orders a month. Seems like others have the same issue. Yotpo starts off with a free version then try to pressure you into a huge contract! Way too expensive. They want to bill me over $1000 a month for this app when shopify has one for free that offers Google SEO. They charge you for every email that goes out. If you have integration to other online stores through shopify apps you are billed for those emails as well even though the customer did not order on the shopify site. Google offers free product review star ratings, but if you want to have your yotpo product reviews (not site) to show up then they make you buy their pro version. That is 8k up front for the year. They will say well it's 15k but we are giving you a deal. Alternative is to add something much less expensive like trust pilot. You will spent a fraction of what YOTPO pushes you into without any contract. Go with TrustSpot and the google app and your costs will be a fraction with the same results.
Feb. 27, 2014
This app is excellent! Easily installed and immediately impactful!
Using app
25 days
Total reviews
2
Average rating
5.0
Feb. 27, 2014
We are so happy with Yotpo! Immediately after it was set up, it sent an automatic email to recent customers of our store asking for reviews (not sure how far it went back, but looked like 2-3 months). The reviews started pouring in! We have tried in the past to solicit reviews from our customers, and it was like pulling teeth. The Yotpo platform makes it so easy for customers to submit their review, it works great!
July 6, 2018
I wanted to change the location of the review carousel on my home page so I email the support team. They fixed in 2 days! Amazing app, I'd recommend for anyone who's using Shopify.
Feb. 22, 2014
Seeing reviews on my MooshWalks.com site makes me happy everyday. Thank you for YotPo for creating an easy platform for such valuable tool for every business.
Feb. 16, 2014
We've been using Shopify for a little over a year now, and I've tried several free apps, some of which we're still using quite successfully (Chimpified, etc.) This is the first time I've felt compelled to write a review for an app, though! I just turned it on about three days ago, and I've been so pleasantly surprised at how easy and effective it's been to add customer reviews to products in our store. I checked the box for the app send out automated emails asking customers to write reviews, and we've gotten 20+ great reviews in just one weekend, which really adds to our store. I also just turned on the floating Reviews tab that now appears on the store, and created a "Recent Customer Reviews" page on our site using the easy copy-and-paste script that Yotpo provides. It is the best combination of an app being EASY, free, and really making our store richer that I have come across so far!
Oct. 29, 2016
Awful customer service (unless you want to upgrade) We used to love Yotpo but since we updated our theme and lost the app we have been trying to get some help with reinstalling. Terrible service! No response to four attempts to contact them. We looked at upgrading our Yotpo account but the prices seem to leap up and we just can't afford it for a small business.
Feb. 9, 2014
Few words for such a WONDERFUL app. If you want reviews on your website and you want simplicity, download this app. I have 10 reviews in under 2-3 days. Now total is 20 and received one of their badges to put on my website. I can't tell how you bad a$$ this app is.
Feb. 8, 2014
I was very happy to come across this Review App because I was indeed looking for one for my store and this was recommended to me highly. I can see why. One, it was easy to install. And two, the support staff was great! I used the Mobilla template that does not have the tabs functionality for the product. So I have to code the tabs manually per product. Despite the App not supporting this kind of manual tab feature, there is still a simple workaround solution to have the Yotpo Reviews feature in the product tab. Ed Ruth as the support staff was great! I'll be inviting all my customers to give product review and it give me more reason to engage with the customers! And we all know what that would mean...:)
Feb. 7, 2014
This app is fantastic. It has helped us improve our service while also generating great reviews that make us look good to prospective customers.
Feb. 3, 2014
Great app. Easy to install and use. And looks great on the website!
Using app
19 days
Total reviews
4
Average rating
5.0
April 5, 2025
Great customer service. I needed some support to help me upgrade the carousel review widget and Ruzsel J upgraded all the widgets and removed the old code. Saved me lots of time. I been using yotpo for over 10 years now and it really helped my online store XtremedigitalgraphiX.com
Dec. 31, 2013
Great interface, more tools than I imagined and the email function is priceless! We were able to grab over 100 reviews in a week in response to the email requests. Love it!
Dec. 30, 2013
Great app, and excellent customer service! I had some challenges with the installation and they fixed everything for me very quickly and efficiently. Am happy with the product and with all my interactions with the Yotpo team.
Dec. 9, 2013
a very comprehensive app that does the job very well indeed.
Using app
13 days
Total reviews
2
Average rating
5.0
Dec. 7, 2013
Easy set up. works well. good integration with Facebook, very complete. Thank you.
Dec. 3, 2013
An amazing app that keeps you connected with customers and best of all lets your customers show you some love! I had no idea how many people actually really loved what we do. It's inspirational and does wonders for work morale. I am so much happier coming to work and reading reviews to start off my day. GET THIS APP.