All reviews

Rating Breakdown

  • 5
    91% (6,479 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Dec. 28, 2023

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 7, 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 6, 2023

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 6, 2023

John G has been really helpful and knowledgeable about the solution~ highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 6, 2023

Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 5, 2023

レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。 ありがとうございました。

Using app

20 days

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 4, 2023

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 4, 2023

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 3, 2023

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Store

Mayie

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 2, 2023

Support will do their best to help! Perfect!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App. Jackie AlTerra Retail

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 1, 2023

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 1, 2023

Doner Was responsive & assisted with all of our needs.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

April 22, 2024

Mitch from support team was really helpful! Communication was excellent and the issue I faced was resolved completely. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Store

Esjoy

Using app

About 3 hours

Total reviews

11

Average rating

4.5

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 28, 2023

Nice app and the supporter is awesome. Thank you Ruzsel <3

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!