All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Always awesome when support goes the extra mile like that. Thanks for sharing!

5 / 5 Share

Oct. 14, 2024

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear everything worked out! Thank you for sharing.

5 / 5 Share

Oct. 13, 2024

I highly recommend Ian Christian C. He solved my problem quickly and efficiently in a timely and polite manner. Great Job! Thank you Christian.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback!

5 / 5 Share

Oct. 13, 2024

Great Service and great support! Special thanks to Vien who helped me out greatly.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you had a great experience! Thanks for the feedback!

5 / 5 Share

Oct. 11, 2024

Got instant help after updating my theme to 2.0 and getting the review widget and star ratings showing on the website. Shoutout to Reymon N. for their excellent customer service! Easy 5 stars!

Store

Godmode

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Love hearing that everything worked out so quickly for you! Instant help is always a win, and it’s great to know you had such a smooth experience. Appreciate the 5 stars!

5 / 5 Share

Oct. 10, 2024

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

That’s awesome to hear! When everything clicks like that, it really makes a difference. So glad you had such a smooth experience!

5 / 5 Share

Oct. 10, 2024

We've had a great experience using Yotpo Reviews so far. The automated review request emails convert quite well, and customer support has always been very helpful. We had a slight issue in using support articles to install the star ratings on our Collections pages and Doner P with the support team installed it for us without issue.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing! It’s awesome to hear that everything’s working well and that the team was able to help you out with the installation.

5 / 5 Share

Oct. 10, 2024

Doner was amazing on project support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Oct. 9, 2024

App works fine and great help from the support team. Thanks Vien for all your help!

Using app

4 months

Total reviews

8

Average rating

4.3

Developer Reply

Thank you for sharing!

5 / 5 Share

Oct. 9, 2024

They answered every question I had with care. I would especially like to thank Ethelbert Santos for his help.

Store

Jojomia

Using app

7 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback!

5 / 5 Share

Oct. 8, 2024

Rovi C did an amazing job helping me onboard with installing yotpo on my website. Super helpful with my issues and took no time at all. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear the onboarding process went smoothly and that you received helpful support. Thank you for sharing!

5 / 5 Share

Oct. 7, 2024

Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to hear you're enjoying the app and had a great support experience.

5 / 5 Share

Oct. 6, 2024

好东西

Store

Mingsu

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you like it!

5 / 5 Share

Oct. 6, 2024

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear you're happy with the app and the support you received. Thank you for sharing!

5 / 5 Share

Oct. 4, 2024

Great very quick service!!

Store

Velv'Or

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing!

5 / 5 Share

Oct. 4, 2024

Arvin did an amazing job today helping me integrate my widgets into places I haven't been able to do up until now. Absolute LEGEND!

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your feedback! We're thrilled to hear everything went smoothly with your widget integration.

5 / 5 Share

Oct. 3, 2024

Arven was super super friendly and cooperative with me. Easy 5 stars.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you had a positive experience. Thank you for your review!

5 / 5 Share

Oct. 3, 2024

Doner was amazing and quick with my request!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear your request was handled quickly and efficiently. Thank you for your sharing!

5 / 5 Share

Sept. 30, 2024

ive been using yotpo for all of its services for over 18months now. cant really fault the product. needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins. good product and good after sale service.

Using app

Over 10 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your loyalty and support!

5 / 5 Share

Sept. 27, 2024

Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!

Store

SubLuna

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing! We're glad to hear your issues got resolved.