Yotpo: Product Reviews App

Sept. 26, 2024

Great customer service experience with Arven

Sept. 24, 2024

Great customer service if you have any issues!

Sept. 23, 2024

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.

Sept. 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Sept. 18, 2024

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

Sept. 17, 2024

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Sept. 13, 2024

Excellent solution, brilliant customer support and really impressive. Thank you.

Sept. 12, 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Sept. 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Sept. 4, 2024

工具不错，强大多种功能，客户也很好

Aug. 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

Aug. 29, 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you.From japan.

Aug. 29, 2024

Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.

Aug. 29, 2024

驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。

Aug. 29, 2024

Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

Aug. 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Aug. 28, 2024

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

Aug. 23, 2024

Ruzsel J was so helpful and quickly fixed my issues.

Aug. 22, 2024

wendyle was able to resolve my concern right away

Aug. 19, 2024

Mitch was really helpful! Great app!