Yotpo: Product Reviews App
All reviews
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!
After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.
It really makes a difference when support steps in to get things done. Thanks for sharing your experience!
Daniel P, you're great thnx
Thanks for the feedback!
Great support.
Thank you for your review!
Mitch was super knowledgeable and helped me find the solutions in minutes.
Thanks for sharing your experience!
I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!
It’s amazing when you realize how much value an app has over time! Sounds like a great experience!
When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.
Thanks for sharing your positive experience!
Great experience with the app so far. Support, especially Sheila R., has been fantastic.
Thanks for sharing your feedback!
Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!
Thanks for the great feedback!
I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.
That’s awesome! It’s great to hear you had such a smooth experience, especially at a late hour. Support anytime you need it definitely makes a big difference. Thanks for sharing!
I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!
Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!
Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!
Thanks for the feedback!
Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend! Thanks again
That’s awesome to hear! Thanks for the recommendation!
Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!
Glad to hear everything was sorted out so quickly! It’s great when support makes the process smooth and easy. Thanks for sharing!
Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.
That’s fantastic to hear! It’s great when support is there for you whenever you need it. Thanks for the awesome feedback!
We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!
So glad to hear you had such a great experience! It’s awesome when support goes above and beyond to help. Thanks for sharing!
We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.
Thanks for the great feedback!
I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!
Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.
Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!
Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.
Thanks for sharing your experience!
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