All reviews

Rating Breakdown

  • 5
    91% (6,479 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2023

John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 10, 2023

Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 10, 2023

Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 9, 2023

I'm a Walmart seller and I'm using yotpo for the first time and I appreciate Doner P's patience in checking the problems I encountered and helping me to solve them, very patient service.

Store

tesllat

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 8, 2023

Great app

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 8, 2023

Great customer service from Arven! Helped me fix an issue in no time.

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 8, 2023

There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great. わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 7, 2023

Great customer support... Ruzsel J was able to solve my problem in less than 2 minutes!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 6, 2023

Store

Dotti

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!

Store

Notely

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 5, 2023

Joan Z, I am very satisfied with your work and service. You have helped me solve the problem very well. Thank you, Have a wonderful day

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 5, 2023

Rhenant was very helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 5, 2023

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 4, 2023

I am very pleased with Yotpo service. Ruzsel was very patient and helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 23, 2024

Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 2, 2023

Joian Z was very helpful and solved the problem for us!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 1, 2023

I needed some technical help today, and Ruzsel J was awesome! They found and fixed the issue super fast. Thanks for being so kind and helpful, Ruzsel!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 1, 2023

We were assisted enthusiastically by Ruzsel J and Arven to get imported reviews set up. We migrated from BigCommerce multistore to Shopify, which was a process due to the complications of having a multistore front. However, Ruzsel put in a lot of effort to make sure I was not frustrated due to their great attitude. Thank you.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 31, 2023

Joian Z was super quick and helpful with getting our reviews widget updated!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.