All reviews

Rating Breakdown

  • 5
    92% (4,144 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,449)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2025

Very user-friendly with lots of cool features to drive engagement, collect customer insights and increase conversions. Support is helpful and responsive - Ruszel J assisted me on chat and was able to figure out my issue and fix it immediately. Very pleased with his help! Thanks to everyone on the Yotpo team :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re happy to hear you’re enjoying Yotpo’s features and had a smooth experience with our support team! Thanks for sharing your feedback and for being part of the Yotpo community.

5 / 5 Share

Oct. 9, 2025

Awesome service and support! Warren took care of all the issues I had and was very knowledgable on coding. Fixed everything to integrate quickly!

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for sharing your feedback! We’re happy to hear our team could provide knowledgeable support and help you resolve issues quickly. We appreciate your kind words and are always here to assist!

5 / 5 Share

Oct. 9, 2025

Great experience with the Yotpo Social Reviews app! Ruzsel J was very helpful and made everything easy. Highly recommend!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you had a smooth experience using the Yotpo Social Reviews app. We appreciate your recommendation and are always here to help!

5 / 5 Share

Oct. 9, 2025

Jeffrey was amazing & so helpful when I ran into problems.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our team could provide helpful support when you ran into issues. We appreciate your kind words and are always here to assist!

5 / 5 Share

Oct. 9, 2025

Great support from Ruzsel J! Quick and efficient. Got answers very fast

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback! We’re happy to hear our team was able to provide quick and efficient support. We appreciate your kind words and are always here to help whenever you need us.

5 / 5 Share

Oct. 9, 2025

Incredibly helpful thank you

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Ruzsel J was super helpful and responsive!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re happy to hear our support team was helpful and responsive. We appreciate your kind words and are always here to assist whenever you need us!

5 / 5 Share

Oct. 7, 2025

Thank you so much, Ruzsel J, for your assistance on more than one occasion!! Extremly helpful.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re pleased to know our support team has been consistently helpful and able to assist whenever you needed support.

5 / 5 Share

Oct. 7, 2025

John G was prompt and helpful!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 6, 2025

Hi worked with Joian Z in support after hours when we had technical issues. He was able to confirm with screen recordings how to properly test and confirm everything with our review requests were properly formatted. Appreciate the quick and knowledgeable help vs. chat bot which just sent article after article. Thanks!

Using app

Over 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for sharing your experience! We’re glad to hear our support team was able to provide clear and hands-on assistance to get everything resolved quickly. Your feedback means a lot to us!

5 / 5 Share

Oct. 5, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!

Store

Nisolo

Using app

About 9 years

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for sharing your feedback! We’re happy to hear you’re enjoying Yotpo’s flexibility and that our support team was able to assist promptly. We truly appreciate your kind words!

5 / 5 Share

Oct. 1, 2025

When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to know your issue was resolved quickly and that you had a great experience with our support team.

5 / 5 Share

Sept. 30, 2025

fixed the issues i had right away. to be clear the app was working perfectly, i preferred it be worded in a certain way rather than their standard.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re glad our team was able to make the adjustments you preferred and ensure everything worked smoothly. We appreciate your input and are always here to help!

5 / 5 Share

Sept. 30, 2025

I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing such thoughtful feedback! We’re thrilled to hear that our support team was able to guide you clearly through the process and ensure everything worked as expected. We’re glad your experience with Yotpo left you feeling confident and satisfied.

5 / 5 Share

Sept. 30, 2025

The support team is great, Allen T. Thank you for helping us!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad our support team could assist you and provide a positive experience. We appreciate your kind words and are always here to help!

5 / 5 Share

Sept. 30, 2025

Excellent app and support - made what looked like a complex issue for us, very simple and resolved in a few miniutes. Thank you Mitch!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We’re thrilled to hear our team could simplify and resolve what seemed like a complex issue quickly. We appreciate your kind words and are always here to help!

5 / 5 Share

Sept. 30, 2025

Allen T. was exceptional. Incredible support! Thank you Allen :)

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear you had an exceptional support experience. We truly appreciate your kind words and are always here to assist whenever you need help!

5 / 5 Share

Sept. 29, 2025

My issue has been resolved in a timely manner. Support is helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear your issue was resolved promptly and that our support team was helpful. We appreciate your kind words and are always here to assist whenever you need us.

5 / 5 Share

Sept. 29, 2025

Love these guys!

Using app

4 months

Total reviews

1

Average rating

5.0