All reviews

Rating Breakdown

  • 5
    91% (6,481 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 29, 2023

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

Store

MyOva

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Sept. 28, 2023

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Sept. 27, 2023

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Sept. 27, 2023

John B was very helpful!! 5 star indeed!!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Sept. 27, 2023

Doner's service was excellent, attentive and patient in helping me with my joint review! Give this Yotpo coworker a super positive review. Regards, Homchum

Store

Cosprof

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Sept. 26, 2023

Aplicación super funcional, algo costosa, pero funciona excelente con Klaviyo. Además la ayuda de Ruzsel J. fue excelente.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Sept. 26, 2023

Fui atendido por John B, o atendimento foi rápido e preciso.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Fast, helpful support from Doner - much appreciated!

Using app

Over 9 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Rhenant solved my issue quickly and easily. The customer service is top notch!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Thank you Daniel, you are patient and poite. Thank you for sharing new function of Yotpo and teach me how to achive it. Thanks again!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

チャットで問い合わせしたのですが、言葉の壁があったので 操作方法の動画を録画して送っていただきました。 ありがとうございます! I contacted them via chat, but there was a language barrier, so I recorded a video of how to use it and sent it to you. thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Sept. 22, 2023

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

John B was so helpful in solving my problem extremely quickly! Great support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Great support that went out of their way to help!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Really great support, Arven has helped us many times

Store

XIBUZZ

Using app

12 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 9, 2023

Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.

Store

PLEZi

Using app

11 months

Total reviews

1

Average rating

5.0