All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

March 20, 2024

That was to good. My customer executive is Daniel and he helps us very well.

Store

Delara

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 1, 2025

Daniel P. was incredibly helpful and friendly and was quickly able to help us add the star review icons to our Collections page under each product. We love Yotpo!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

March 17, 2024

Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 17, 2024

I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

March 14, 2024

Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!

Store

UCHOIZE

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

March 14, 2024

Their support is fantastic, John G. answered all my questions and was incredibly patient for our entire 2 hour chat conversation.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

March 14, 2024

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

March 12, 2024

Arven was great with customer service overall love the app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

March 12, 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

March 8, 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 7, 2024

Store

Stille

Using app

6 months

Total reviews

8

Average rating

3.5

5 / 5 Share

March 7, 2024

Great support from Arven. We're getting things all set up

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

March 7, 2024

very helpful support

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

March 7, 2024

Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.

Using app

About 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

March 7, 2024

Great help from Ruzsel!

Store

COORE

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

March 11, 2026

I deleted my original review. At the beginning, they were very slow to respond. Now, they resolve the issues fast. I recommend this app since reviews help a lot.

Using app

About 2 years

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

5 / 5 Share

March 1, 2024

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 29, 2024

very helpful patient and useful

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 28, 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.