All reviews

Rating Breakdown

  • 5
    91% (6,481 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2023

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

Store

MISEICO

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

"John B" was Super Helpful. used Customer Service at least 3 times today and each and every time, I was able to get assistance it would be so helpful. thank you again.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Super support client. Je recommande cet application. Néanmoins pas facile d'utilisation en français.

Store

Ma boutique

Using app

11 days

5 / 5 Share

Aug. 23, 2023

I had a technical problem to install Yotpo in another 3rd part app. The helpdesk is really helpful and they worked patiently to resolve the problem. I am satisfied with the functions. My users value reviews very highly and it is an important factor in their purchasing decisions. Yotpo is automatically collecting reviews and shows it in a sopshiscated way.

Store

LOWKEY

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

professional! He helped me with everything I asked and was very patient! Because of such a service, I chose to move to Yotpo

Store

SURI

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 22, 2023

So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great support and feedback to help us solve our issue. Solid and quick response by Rhenant From the moment I reached out to them with my technical issue, their prompt response and patient guidance reassured me. They displayed a deep understanding of the problem and provided clear, step-by-step solutions.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Support with Ruzsel was excellent, very helpful and made the process easy. Thank you very much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Works a treat. Got first review the next day after installing it. Support is great via live chat. Stephanie C was very helpful and friendly. Recommended.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 20, 2023

Amazing customer service and solid products! I've had a few hiccups with the products that were quickly resolved by friendly and helpful customer service.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

John B was helpful when we had a problem connecting our reviews to our Meta account. I have sent an email previously about it to Support but that person was unhelpful and fell out of the conversation and never followed up after two emails. I appreciate John looking into the problem and sending a follow-up. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

John G was Awesome!! Helped so much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

James Edmar C. has been so helpful! Yotpo customer service is 10/10! they are quick and responsive! I'm please with the results!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。 すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。 分からないことは教えてもらえるのでYotpoにしてよかったです。 担当してくれたRuzsel Jさん、ありがとうございました!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Great support. Assistant Ronel R was really helpful. I had few question and I got answers for all of them. Thank you

Store

ELEGMO

Using app

37 minutes

Total reviews

2

Average rating

5.0