All reviews

Rating Breakdown

  • 5
    91% (6,481 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2023

John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 16, 2023

This app and its CS team is awesome. It was my first time with Yotpo and I didn't know how to use it. I even didn't know how to reject my reviews. Then, Ruzsel John helped me a lot. Thanks to him, now I am very happy using this app :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

John G helped me through chat. He was very clear in his directions. We solved the problem quickly and efficiently.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I had a wonderful shopping experience! Especially with the help of customer representative Ruzsel John N, I received quick and effective answers to my questions. Thank you, Ruzsel John N, you did an amazing job! It makes me very happy to know that Lempi Lifestyle has such talented and helpful people. I will definitely shop here again!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Very helpful customer support, hands on and super responsive! Helped to install our reviews widget within minutes :)

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

Store

ShopX

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Daniel P was amazing!! He went through the issue and gave me ALL the details and fixed things. Super great customer experience!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!

Store

NEWA

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie Bella

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Jeorge Kenneth is the best technician!!! He was very helpful in transferring my reviews from my website to my shopify account for me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .

Store

RaDEWAY

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Ruzsel J, help me on my equerry and he assisted me well on this. YotPo has a great customer service.

Store

Angara

Using app

7 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 7, 2023

The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Ronel R was an incredible help! Timely, kind, and productive. It was such a great experience and I would feel confident using the support chat again.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

Using app

Over 5 years

Total reviews

9

Average rating

5.0