All reviews

Rating Breakdown

  • 5
    91% (6,482 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

July 24, 2023

Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Allen M. has helped us out heaps! Great app, with easy integration and fast customer service. Overall, would recommend to anyone starting up a store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

John B helped me out alot, customer service was amazing

Store

Outwork

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2023

Daniel P. was amazing. Helped me add my widget to the homepage of my site without me having to do a thing! Can definitely recommend

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2023

Really grateful for the chat system they have. I recently got one of those scam reviews where they try to advertise their email to get customers to purchase a service which is so annoying that these scammers are such Pest! Thankfully Yotpo customer service rep Jeorge Kenneth V was very helpful and resolved my issue! Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

The interface is user-friendly and intuitive, and the flexible settings accommodate all our necessary functions. Special thanks to the Yotpo Support Team, particularly Daniel P, for the prompt and effective assistance with our inquiry!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Amazing support, solved my issues! Daniel at customer support was a huge help.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2023

Best review app & support is pretty good. Thank you very much for your help with everything. Highly Recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

John G. was an excellent rep who went above and beyond to help us with our site. We had such a great experience with the service rendered to us. Thank you John!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Allen M was extremely helpful in getting setup. A very smooth and quick process! Thank you Allen :)

Store

INDIGO

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

they helping me navigate how to make manual review requests for a new product to specific customers who purchased. I am glad to get this level of quick and thorough support. Thanks Yopo. Update: Joian Z helped me through with more updates - quick and effective

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

John B helped me for a couple of hours to figure some things out! The app integrated seamlessly into my website and it looks great! Thank you again for the help to John B!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I was experiencing issues with installing the review star ratings to the homepage of my website. Daniel P. was able to figure out the problem and he added the feature with no issue. He continued to follow-up with me until the job was completed. John B. was also helpful when I asked for the review star ratings to be added to my current theme and NOT the copy. I love Yotpo support. They have been SUPER helpful for all my support needs. KEEP UP THE GOOD WORK!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Warly S was very helpful. He addressed the issue right away and I was able to go about my day. I would suggest that administrator's should have the permission to change their own profile details.

Store

ATWATER

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2023

not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.

Using app

About 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Ruzsel J thanks for the help!! Set up blu badge , carousel he was very helpful to set it up all. Reccomend

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2023

I had a great experience with the support team. Doner was the representative who was able to help me set up my review system. The team was very responsive and helpful. thank you!

Using app

9 months

Total reviews

1

Average rating

5.0