All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

Quite pleased with Yotpo, have been using them for over a year now - the Review mechanism works like a charm, great UI and easy to understand. Haven't had to contact Support much at all, but when I did, they replied right away and were helpful. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 3, 2024

Gabriel S was helpful with my needs

Store

Raum

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 2, 2024

Joian Z was fantastic!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 29, 2023

Recently I migrated my reviews app from shopper approved to yotpo. There was significant costs savings involved plus yotpo has a lot more features available to help me collect more reviews from my customers (SMS, email, loyalty points) the onboarding process was very easy. I received very fast service from yotpo support chat (Doner P) to guide me through any issues I had in the process. I downloaded all the site and product reviews from my previous platform and uploaded them to yotpo so I was able to retain all the reviews I have built up over the years. I'll follow up again in the future to provide a review update when I can verify that google is receiving all my product and site reviews correctly.

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 28, 2023

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 27, 2023

The technical service team, specifically Rhenant T., was super friendly and super efficient with me. It helped me install my widgets on the different pages and was also super fast and efficient. Great service!

Store

Villana

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 26, 2023

Gabriel S. provided prompt and courteous service. He went above and beyond to ensure proper coding for my store. Thank you!

Using app

15 days

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 23, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 21, 2023

Great service! We had issues with sorting out installing widgets but John G was very helpful. I've also asked for him to provide a Loom video just so this would be helpful for us in the future. It was straightforward and helpful. Thank you John G.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 20, 2023

We love this app and the customer service!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 20, 2023

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 19, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 18, 2023

Great app, but the service is amazing. I'm on the free plan and I deal with a human (not bot) and they always fix it promptly! Last time "Ruzsel J" helped me. Highly recommend!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 18, 2023

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 17, 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 17, 2023

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

Using app

12 days

Total reviews

8

Average rating

3.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 17, 2023

I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.

Store

QNDSWIM

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 14, 2023

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!