Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#313
All reviews
Review RSS Feed
Sept. 17, 2025
Vien quickly fixed the issue we were experiencing :)
Thank you for your feedback! We’re glad our support team was able to resolve your issue quickly. We appreciate your kind words and are always here to assist whenever you need help!
Sept. 17, 2025
Customer support is absolutely incredible. Any time I have an issue, they immediately have someone ready to help me fix it. Amazing!
Thank you for sharing your feedback! We’re thrilled to hear our support team is always ready to assist and provide timely solutions. We truly appreciate your kind words and continued trust in Yotpo!
Sept. 17, 2025
I worked directly with Ruzsel John N over the course of a few days while launching with Yotpo Reviews. Ruzsel assisted in troubleshooting product feed specific issues with thorough explanation and timeliness. He was also a extremely helpful and knowledgeable during the onboarding process. As one-man-team and part of a small startup, I can't thank Ruzsel enough for being a tremendous resource during these past few days.
Thank you for sharing your experience! We’re delighted to know our support team was able to provide timely and detailed assistance during your launch. We truly appreciate your trust and kind words!
Sept. 16, 2025
This app works great! But the best part about it is the support team! They are like having your own in-house tech resource - responsive within hours - sometimes they can resolve issues in chat in minutes. These days when everything seems to be either bot-automated or self-service, it's great to be able to get in touch with real people who care about their product and customers. I've installed and uninstalled alot of Shopify apps that just didn't work for us. But this one is a keeper!! I'd give you 6 stars if I could.
Thank you so much for your wonderful feedback! We’re happy to hear that the app works well for you and that our support team has been helpful and responsive. We truly appreciate your kind words.
Sept. 16, 2025
Best support ever. Best app for review management.
Thank you for your feedback! We’re delighted to hear you’re enjoying the app and that our support team has provided such a positive experience. Your kind words mean a lot to us!
Sept. 12, 2025
Sept. 12, 2025
Doner provided excellent customer service, fast and easy!
Thank you for sharing your feedback! We’re happy to hear our support team provided fast and effective assistance. We truly appreciate your kind words and are always here to help!
Sept. 11, 2025
Everytime i have a problem , the team are quick to resolve for me , thanks Vien for sorting it out , cheers
Thank you for your feedback! We’re glad our support team was able to quickly resolve your issue. We appreciate your kind words and are always here to help whenever you need assistance.
Sept. 11, 2025
Great app, super user friendly and helps us stay on top of our reviews!
Thank you for your feedback! We’re glad to hear you find the app user-friendly and helpful for managing your reviews. We appreciate your kind words and are always here to support you!
Sept. 10, 2025
Love this app, and all the support agents are super helpful. I worked with Arven today and he was great
Thank you for your feedback! We’re thrilled to hear you love the app and found our support team so helpful. We truly appreciate your kind words and are always here to assist whenever you need us!
Sept. 5, 2025
Had a minor issue and they fixed it in real time so quickly. Very happy.
Thank you for your feedback! We’re glad to hear our team was able to resolve your issue quickly and in real time. We appreciate your kind words and are always here to help!
Sept. 4, 2025
Very easy to use. Has helped us generate a lot of reviews. Highly recommend.
Thank you for your feedback! We’re happy to hear the app has been easy to use and effective in generating reviews. We truly appreciate your recommendation and continued support!
Sept. 4, 2025
Vincent was great to deal with. Prompt response time, pleasant and helped me out quickly and efficiently. He was easy to understand and addressed my issue. I would highly recommend Yotpo, so far great.
Thank you for sharing your feedback! We’re glad our support team was able to assist you promptly and efficiently. We appreciate your kind words and recommendation, and we’re happy to hear you’re enjoying Yotpo so far!
Sept. 3, 2025
Was facing some issues and Ruzsel John was a huge help, friendly behavior and timely solution.
Thank you for your feedback! We’re glad our support team could provide a friendly and timely solution to your issue. We truly appreciate your kind words and are always here to help!
Sept. 2, 2025
Honestly, I have been pleasantly surprised how responsive support is and generally obvious to use the platform is. I know they recently cut some support staff so I hope this isn't a dated take, but every time I've needed help it's been incredible. Product also does what it needs to.
Thank you for your thoughtful feedback! We’re happy to hear you’ve had a great experience with our support team and that the platform continues to meet your needs. Your kind words mean a lot to us!