All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 1, 2023

Doner Was responsive & assisted with all of our needs.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

April 22, 2024

Mitch from support team was really helpful! Communication was excellent and the issue I faced was resolved completely. Thank you!

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Store

Esjoy

Using app

About 3 hours

Total reviews

12

Average rating

4.6

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 28, 2023

Nice app and the supporter is awesome. Thank you Ruzsel <3

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Nov. 28, 2023

I encountered an issue with the review carousel display on my homepage, but Ruzsel J from chat support had it fixed in under 15 minutes. It was the quickest and most hassle-free customer service I've ever had. I highly recommend Yotpo products for their excellence, not to mention their UI design is absolutely stellar!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 28, 2023

Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.

Using app

Over 7 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 28, 2023

Great service, very helpful!

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 2, 2024

I had an issue with grouping my listings to have the same reviews displayed and John G from support helped me resolve it within minutes. Saved me a lot of time and energy. Thank you! I had questions regarding the visual UGC and Arven assisted me so well and got my instagram gallery running on my site. Thank you!

Store

Choolip

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 25, 2023

These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies. guys, thank you so much for making my morning less stressful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 24, 2023

Service support disponible et compréhensif Installation faite instantément.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 23, 2023

John was incredible in helping me setting up my account! Many thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 22, 2023

Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 21, 2023

Daniel helped us get reviews published onto our site seemlessly!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 21, 2023

Rhenant was very helpful and went above and beyond what I needed help on. Appreciate the support, thanks again.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 21, 2023

John G was absolutely wonderful, very patient, and extremely helpful. Couldn't ask for better customer service and support :)

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 20, 2023

great

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!