Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,410
Reviews
Chart
#87
Shopify

All reviews

5 / 5 Share
Jan. 5, 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Store Using app Total reviews Average rating
Thea With Love Almost 3 years 7 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Dec. 28, 2023

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

Store Using app Total reviews Average rating
Skintique 2 months 4 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Dec. 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Store Using app Total reviews Average rating
BeerCo.com.au Over 5 years 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Dec. 7, 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Store Using app Total reviews Average rating
Anne-Krystel 8 months 3 4.3
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Dec. 6, 2023

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Store Using app Total reviews Average rating
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Dec. 6, 2023

John G has been really helpful and knowledgeable about the solution~ highly recommended!

Store Using app Total reviews Average rating
JA2 Concept About 1 month 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Jan. 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Store Using app Total reviews Average rating
Philosopher Foods About 2 months 3 4.3
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Dec. 6, 2023

Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.

Store Using app Total reviews Average rating
See Love About 2 years 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Dec. 5, 2023

レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。 ありがとうございました。

Store Using app Total reviews Average rating
DIALLURE 20 days 4 4.5
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Dec. 4, 2023

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

Store Using app Total reviews Average rating
BEVERLEE BOTANICALS Almost 3 years 2 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Dec. 4, 2023

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Store Using app Total reviews Average rating
Team Liquid About 3 years 3 4.7
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Dec. 3, 2023

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Store Using app Total reviews Average rating
Mayie About 4 hours 6 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Dec. 2, 2023

Support will do their best to help! Perfect!

Store Using app Total reviews Average rating
TryTopSkin About 15 hours 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Jan. 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App. Jackie AlTerra Retail

Store Using app Total reviews Average rating
AlTerra Retail, LLC 7 months 8 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Dec. 1, 2023

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Store Using app Total reviews Average rating
Peugeot Watches About 22 hours 1 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Dec. 1, 2023

Doner Was responsive & assisted with all of our needs.

Store Using app Total reviews Average rating
ELEVEN Australia Over 1 year 10 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
April 22, 2024

Mitch from support team was really helpful! Communication was excellent and the issue I faced was resolved completely. Thank you!

Store Using app Total reviews Average rating
Vodaland UK Ltd 6 months 3 4.7
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Dec. 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Store Using app Total reviews Average rating
Scents of Arabia About 17 hours 1 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Nov. 30, 2023

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!

Store Using app Total reviews Average rating
Cafuné Boutique About 4 years 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Nov. 29, 2023

John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!

Store Using app Total reviews Average rating
Esjoy About 3 hours 12 4.6
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

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