All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2023

Great customer support... Ruzsel J was able to solve my problem in less than 2 minutes!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 6, 2023

Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!

Store

Notely

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 5, 2023

Rhenant was very helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 5, 2023

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 4, 2023

I am very pleased with Yotpo service. Ruzsel was very patient and helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 23, 2024

Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 2, 2023

Joian Z was very helpful and solved the problem for us!

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 1, 2023

We were assisted enthusiastically by Ruzsel J and Arven to get imported reviews set up. We migrated from BigCommerce multistore to Shopify, which was a process due to the complications of having a multistore front. However, Ruzsel put in a lot of effort to make sure I was not frustrated due to their great attitude. Thank you.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 31, 2023

Joian Z was super quick and helpful with getting our reviews widget updated!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Oct. 30, 2023

Brilliant, and John G from the help icon got my issues (well me not knowing what the hell is going on) sorted asap.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Oct. 27, 2023

Daniel P helped with all my questions and provided screenshots. Thanks Daniel!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 31, 2023

Doner P was really useful and super quick to answer my questions and help me with my issues. The necessary changes were made whilst I was online. Thank you Doner P! John G managed to sort everything out for me today, was super quick and helpful and everything seems to be working on my website! Thanks again

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 24, 2023

Joian Z was great! They helped me navigate the app. I appreciate the quick support!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

March 22, 2026

Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)

Store

healf

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 27, 2023

Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 25, 2023

I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 25, 2023

Store

ves.sg

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

great support, thank you so much Rhenant - you've helped me alot!

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Oct. 24, 2023

Ruzsel John N was great. Helped me a lot at 9pm ET. Really appreciated his thoroughness.

Store

Curio

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!