All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2023

I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly. One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user. There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies. Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback regarding our product and our Growth hero, John! We are delighted to provide you with the best customer experience everyday! Thank you!

5 / 5 Share

June 17, 2023

Joian Z. was very helpful :) I need to write 100 characters so I am just trying to fill characters thanks

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Functionality is exactly what we need - there are some glitches now and then but customer support is always fantastic. Have worked with John B and Doner a few times now and have always found a very quick and simple resolution.

Using app

Almost 10 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2023

Yotpo is easy to set up and simple to use, but in those odd cases where you need a little help, Yotpo's chat support is just a click away. We're running into a lot of issues with an older theme and Daniel P, a member of Yotpo's technical support staff, has been a real lifesaver.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Nicole L was very helpful in solving my query. Thanks lot team! Looking forward to more better experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Allen was really helpful with my request and very patient with me which I really appreciated a lot! Great app also

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

Allen M is a super star, after the confusion with Shopify market left I was forced to use sperate accounts and that meant seperate YotPo account, Allen M helped me find the solution and implement it, now fully up and running with YotPo and he even upgraded my site to the latest version. I am a huge YotPo fan! great app, but importantly great support when you need it. Thanks YotPo and Allen M

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Thanks John B for helping to switch my reviews from my old site to new one! Awesome and friendly! Great!

Store

SOJAO

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

June 15, 2023

Thank you John B for assisting! Was really helpful. Looking forward to do more with the Yotpo app!!!

Store

bungu

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

June 15, 2023

Their app and support team are super awesome. Thank you very much John B for helping us! We really appreciate it!

Store

CIRGARO

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

June 15, 2023

Muito bom atendimento, parabéns Kenneth John M, muito atencioso e humano, tirou todas as minhas dúvidas e foi além em me ajudar.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

June 14, 2023

Yotpo is always super helpful when needing to solve a problem or a question. Joian and John B have been great.

Store

Narvi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

With great thanks to Joian Z. for assisting me with my questions about Shopify and Yotpo integration. My problem was promptly addressed. Thanks, Joian Z!

Store

KLEIO

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

Amazing help from Ruzsel J, who helped me with importing the right reviews for my clients. Yopto is an awesome app. Very happy with the way it works, easy to email and write reviews for clients. Now my store has more potential to get new clients and help me with showing how we work and how well we do. Thanks a lot yotpo and Ruzsel j.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2023

I recently had the pleasure of working with 'John B' on my Shopify store, and I must say, his speed and proficiency in resolving the issues were truly impressive. From start to finish, John exhibited a remarkable ability to quickly identify and tackle any obstacles that came our way.

Using app

About 8 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback about John! We strive to provide you with the best customer experience everyday! Thank you!

5 / 5 Share

June 13, 2023

Ronel R helped me switch my reviews from my old site to new one with ease and i had to do nothing. Thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Great technical support with Warly S - who was able to diagnose and issue and address it quickly through chat. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2023

Great app so far with a lot of functionality. Jeorge from the CS team was a great help. Would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

A really easy to use review tool which does almost everything for you - from sending automated review messages to customers to collecting them. Great support from team, especially Doner P when you need it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

gentilissimo super cordiale e disponibile ti consiglia la cosa migliore da fare anche se avendoci parlato poco mi ha aiutato bene

Using app

4 months

Total reviews

2

Average rating

5.0