All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2023

Very happy, quick help - saved me so much time!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 18, 2023

Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.

Store

GAIDAMA

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 17, 2023

I had a problem with the installation of the widgets and they solved it quickly and in real time via chat. Thanks to Warly for their great support.

Store

Amador

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 17, 2023

We just started using the app and even though we’ve had to do a few small things on the back-end to set some items up; it’s been fairly easy to use so far. We had to use the live chat to get some help with some features and spoke with Daniel P. who was so great to work with! He was extremely helpful and fast! He provided some very helpful links as well. Exceptional customer support! 10 out of 10 recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 16, 2023

I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Oct. 16, 2023

Joian Z did a great job helping me troubleshoot a star badge issue. Overall happy with the product and service

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 16, 2023

Warly was of great help resolved my issue with in minutes! 5 stars

Using app

About 4 years

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Oct. 16, 2023

working our way through learning another app for our store. Warly S was a great customer service representative.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Oct. 16, 2023

John G. was very kind to help me with my product reviews! It didn't take much time.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Oct. 15, 2023

App seems good so far, I like how I can group my product reviews into catageories. Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 13, 2023

Geweldig geholpen door John G, in de eerste plaats baalde ik ervan dat het niet zo makkelijk ging als ik hoopte. Maar na het openen van de chat heeft John mij zo goed geholpen en is nu alles precies zoals ik wilde. Super bedankt!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Oct. 13, 2023

This app is really easy to use and John G gave me excellent customer service. He stored my issue in under 10 minutes I am a very happy Customer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 13, 2023

Dear John G, I want to express my gratitude for your invaluable assistance with installing the review widget on my Shopify platform. Your expertise and support were instrumental in making the process seamless and efficient. I am highly impressed with the quality of your service and the professionalism you demonstrated throughout our collaboration. Thank you once again for your outstanding help. I look forward to working with you in the future. Best regards, Nikolaos

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 1, 2024

They offer amazing support, especially Ruzsel J. Love the app! :)

Using app

4 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Oct. 10, 2023

I had difficulty with initial setup and the help was instant! Excited to see how this can improve on my existing review platform

Store

Kippins

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 9, 2023

Used the Live Chat option and spoke with Rhenant, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to see our customer reviews... Rhenant got this sorted quickly and efficiently. Thanks for your help.

Using app

About 8 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Oct. 8, 2023

RUZSEL J provided excellent service—clear instructions and great patience.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 5, 2023

Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Oct. 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing! I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Oct. 5, 2023

customer service is great and app is very user friendly. lots of features even for the free plan.

Store

Cherri

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.