Yotpo: Product Reviews App
All reviews
Great customer support... Ruzsel J was able to solve my problem in less than 2 minutes!
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Highly recommend! I love the new, minimalist and fresh UI of the 3.0 widgets. Has really elevated the look and feel of my reviews onsite without having to custom-code them. The support was fast and very helpful. John G helped me sort out an issue with changing to the new version of the widgets. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Rhenant was very helpful
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Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.
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I am very pleased with Yotpo service. Ruzsel was very patient and helpful.
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Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.
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I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.
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Joian Z was very helpful and solved the problem for us!
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We were assisted enthusiastically by Ruzsel J and Arven to get imported reviews set up. We migrated from BigCommerce multistore to Shopify, which was a process due to the complications of having a multistore front. However, Ruzsel put in a lot of effort to make sure I was not frustrated due to their great attitude. Thank you.
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Joian Z was super quick and helpful with getting our reviews widget updated!
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I had trouble showing reviews on my reviews page. I reached out to their support, and Arven quickly helped me by suggesting the Reviews Tab & SEO page widget. Thanks to this widget, my reviews are now displayed nicely on a specific page. Good support and a simple solution!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Brilliant, and John G from the help icon got my issues (well me not knowing what the hell is going on) sorted asap.
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Doner P helped with all my questions and updated the reviews that were having issues. Thanks Doner!
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Doner P was really useful and super quick to answer my questions and help me with my issues. The necessary changes were made whilst I was online. Thank you Doner P! John G managed to sort everything out for me today, was super quick and helpful and everything seems to be working on my website! Thanks again
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Joian Z was great! They helped me navigate the app. I appreciate the quick support!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)
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Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.
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It has been great so far. Had one issue but the team was quick to help me resolve it which is always nice when you are trying to do these things by yourself.
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I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
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