All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

So far it has been easy to use, but I haven't had it long. I have been most impressed with the customer service though, and am giving my recommendation based on the help I have received from both Eric and Stephanie.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2024

John G. was awesome to work with! Very knowledgeable and quick to help with the issues I was facing. Thank you, John!

Store

SuLu

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Warly was awesome and went above and beyond to troubleshoot my issue!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

I had some issues with adding the widget on my website but I had some help from the staff (Doner P) and it worked perfectly fine after that. Great app!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

John from Yotpo tech support is super. Get things done right, quickly, and with precision.

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Rhenant is excellent! Thanks him a lot!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Warly S. was great in setting up my widget (which did not automatically work). All setup in 5mins! thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 1, 2023

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

John G in customer service was extremely knowledgeable and helpful with all my questions. I am very pleased. Thank you John G!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

love this app Doner helped me to much thank you Doner and Jeorge Kenneth V i like this . .

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Thank you Rhenant for helping me today and your team for always being there when I (rarely) need you!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

Store

MISEICO

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

"John B" was Super Helpful. used Customer Service at least 3 times today and each and every time, I was able to get assistance it would be so helpful. thank you again.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

professional! He helped me with everything I asked and was very patient! Because of such a service, I chose to move to Yotpo

Store

SURI

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 22, 2023

So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0