Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,407
Reviews
Chart
#90
Shopify

All reviews

5 / 5 Share
Sept. 29, 2023

Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!

Store Using app Total reviews Average rating
TeakiHut 5 months 1 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Sept. 29, 2023

John B. was great help when I had some issues with duplicate reviews. Love Yotpo!

Store Using app Total reviews Average rating
The Letter Market Over 6 years 3 4.7
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Sept. 29, 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Store Using app Total reviews Average rating
Angelherz About 1 month 4 4.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Sept. 29, 2023

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

Store Using app Total reviews Average rating
MyOva 2 months 8 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Sept. 28, 2023

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Store Using app Total reviews Average rating
Cave Pets 3 months 3 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Sept. 27, 2023

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

Store Using app Total reviews Average rating
Go Naked Skincare 8 days 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Sept. 27, 2023

John B was very helpful!! 5 star indeed!!

Store Using app Total reviews Average rating
Shikohin 10 months 4 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Sept. 26, 2023

Fui atendido por John B, o atendimento foi rápido e preciso.

Store Using app Total reviews Average rating
Acqualive USA 2 months 1 5.0
5 / 5 Share
Sept. 26, 2023

Fast, helpful support from Doner - much appreciated!

Store Using app Total reviews Average rating
Comedy Card Company Over 9 years 6 5.0
5 / 5 Share
Sept. 26, 2023

チャットで問い合わせしたのですが、言葉の壁があったので 操作方法の動画を録画して送っていただきました。 ありがとうございます! I contacted them via chat, but there was a language barrier, so I recorded a video of how to use it and sent it to you. thank you!

Store Using app Total reviews Average rating
ZINUS ジヌス About 1 year 3 5.0
5 / 5 Share
Sept. 25, 2023

Store Using app Total reviews Average rating
Allday Company Chile About 1 hour 3 5.0
5 / 5 Share
Sept. 25, 2023

John G was very helpful, very responsive and fixed my issues right away. Thank you John

Store Using app Total reviews Average rating
Harlow Skin Co Over 5 years 2 5.0
5 / 5 Share
Sept. 22, 2023

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

Store Using app Total reviews Average rating
Salty Cheeks 3 months 1 5.0
5 / 5 Share
Sept. 21, 2023

John B was so helpful in solving my problem extremely quickly! Great support!

Store Using app Total reviews Average rating
Formless Beauty About 2 years 4 5.0
5 / 5 Share
Sept. 21, 2023

Great support that went out of their way to help!

Store Using app Total reviews Average rating
TurboRocks Over 3 years 1 5.0
5 / 5 Share
Sept. 25, 2023

Really great support, Arven has helped us many times

Store Using app Total reviews Average rating
XIBUZZ 10 months 1 1.0
5 / 5 Share
Oct. 9, 2023

Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.

Store Using app Total reviews Average rating
PLEZi 11 months 1 5.0
5 / 5 Share
Sept. 19, 2023

Great customer service! Thank you John B!

Store Using app Total reviews Average rating
Redhead Revolution 9 months 8 5.0
5 / 5 Share
Sept. 19, 2023

Great Service and John B rocks!

Store Using app Total reviews Average rating
MERME Berlin Over 3 years 8 5.0
5 / 5 Share
Sept. 18, 2023

Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.

Store Using app Total reviews Average rating
Petland Canada 9 days 6 4.8
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