All reviews

Rating Breakdown

  • 5
    92% (6,538 ratings)
  • 4
    4% (274 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (209 ratings)
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5 / 5 Share

Nov. 1, 2024

Amazing Support, Reymon

Store

Wavu

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!

Store

FOOST

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Great support! Special s.o. to Ian Christian C. who helped me out.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Arven was excellent in assisting me and solved all my problems and responded to all of my questions! Very very satisfied!!!!

Using app

Over 11 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 25, 2024

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Using app

14 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 24, 2024

Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Doner P helped us so kindly! It's easy to access to chat!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Been using the app for sometime now, and it works a treat, with great support, this time from Rovi.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Store

Ries

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

so good

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Reymon Alvero N was very helpful in resolving my concern.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

Store

My Store

Using app

2 days

5 / 5 Share

Oct. 16, 2024

Donel P helped my while setting up Yotpo - thank you!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out. In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip. So far, very pleased!

Using app

14 days

Total reviews

4

Average rating

4.3

Developer Reply

We appreciate the valuable feedback and we apologize for the experience you went through. From our discussion via email, we understand that all outstanding issues are now resolved. We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience. If you need our assistance, please feel free to reach out to us anytime.