Yotpo: Product Reviews App

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!

Thank you Rhenant for helping me today and your team for always being there when I (rarely) need you!

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

"John B" was Super Helpful. used Customer Service at least 3 times today and each and every time, I was able to get assistance it would be so helpful. thank you again.

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

professional! He helped me with everything I asked and was very patient! Because of such a service, I chose to move to Yotpo

So far so good, I have just installed the App and it is so fast to set up that it was already live before I could realize it. I had some doubts about how to change the language in the settings and how to enable or disable the widget on our site, and I received great support from YotPo Team (Daniel P. was very kind and fast). Now I am just waiting for the final "review upload" to take place from our previous service, hopefully the integration will conclude successfully. Will write back if not achieved ;-)

Great support and feedback to help us solve our issue. Solid and quick response by Rhenant From the moment I reached out to them with my technical issue, their prompt response and patient guidance reassured me. They displayed a deep understanding of the problem and provided clear, step-by-step solutions.

Works a treat. Got first review the next day after installing it. Support is great via live chat. Stephanie C was very helpful and friendly. Recommended.

Amazing customer service and solid products! I've had a few hiccups with the products that were quickly resolved by friendly and helpful customer service.

John B was helpful when we had a problem connecting our reviews to our Meta account. I have sent an email previously about it to Support but that person was unhelpful and fell out of the conversation and never followed up after two emails. I appreciate John looking into the problem and sending a follow-up. Thank you!

John G was Awesome!! Helped so much

Support is fantastic, easy to set up. John G is the best! Hopped into the store and fixed an issue within 5 minutes.

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。 すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。 分からないことは教えてもらえるのでYotpoにしてよかったです。 担当してくれたRuzsel Jさん、ありがとうございました！

Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!

It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.

This app and its CS team is awesome. It was my first time with Yotpo and I didn't know how to use it. I even didn't know how to reject my reviews. Then, Ruzsel John helped me a lot. Thanks to him, now I am very happy using this app :) +This is an update to my previous review from August 2023. Back then, I mentioned how helpful the Yotpo CS team was — and that still hasn’t changed! Recently, Doner P helped me again with such kindness and speed that my issue was solved right away. I truly appreciate how consistent the support has been since day one. Still one of the best apps with the best customer service!

John G helped me through chat. He was very clear in his directions. We solved the problem quickly and efficiently.