All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2023

The interface is user-friendly and intuitive, and the flexible settings accommodate all our necessary functions. Special thanks to the Yotpo Support Team, particularly Daniel P, for the prompt and effective assistance with our inquiry!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Amazing support, solved my issues! Daniel at customer support was a huge help.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2023

Best review app & support is pretty good. Thank you very much for your help with everything. Highly Recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

John G. was an excellent rep who went above and beyond to help us with our site. We had such a great experience with the service rendered to us. Thank you John!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Allen M was extremely helpful in getting setup. A very smooth and quick process! Thank you Allen :)

Store

INDIGO

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

they helping me navigate how to make manual review requests for a new product to specific customers who purchased. I am glad to get this level of quick and thorough support. Thanks Yopo. Update: Joian Z helped me through with more updates - quick and effective

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

John B helped me for a couple of hours to figure some things out! The app integrated seamlessly into my website and it looks great! Thank you again for the help to John B!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Warly S was very helpful. He addressed the issue right away and I was able to go about my day. I would suggest that administrator's should have the permission to change their own profile details.

Store

ATWATER

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2023

not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.

Using app

About 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

I had a great experience with the support team. Doner was the representative who was able to help me set up my review system. The team was very responsive and helpful. thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Yotpo is a great app to have for our store. Jeorge was super helpful when I reached out. He was able to help solve my issue immediately. Thank you so much for the great customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Definitely on the pricier side for this app, but the customer support for product review. John G the customer support was great with helping me migrate my reviews

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2023

He answered my questions quickly and easily. It provided the solution to at least 3 of my problems. He answered my questions quickly and easily. It provided the solution to at least 3 of my problems.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

Great app,customer service

Store

Skonyon

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Store

Boemo

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 11, 2023

I encountered a snag with the product, but Allen M. was able to fix it for me within minutes. Thank you! I look forward to exploring the additional customization options that the product offers.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

This app works very well and they have great customer service! Kenneth John M was a pleasure to work with!

Store

HEMP EMU™

Using app

Over 3 years