Yotpo: Product Reviews App
All reviews
El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.
I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!
Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.
Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.
Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.
So far I have had a great experience using Yotpo. Their customer support has been amazing. Warren P. was very knowledgeable and responsive, and he went above and beyond to help me.
Great service! Timely response! Recommended! The app helps with our store exposure and builds up customer confidence!
Just installed Yotpo app and installed my reviews, but didn't see them on my store. I started a chat to figure out that issue thats when John B came in. Very helpfully from the start to a look at my account a assured me that it can take up to 24hrs to updated and was there for any other questions I might of had. Appreciated John B
Ronel is was very helpful, quick to respond. They had the answer for what we needed right away with a link and screenshots. Really terrific stuff! 5 stars for Ronel!
We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.
Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.
Fantastic reviews platform - fits everything we need for our website and amazing customer support (thank you Renier). We are very happy with this app.
I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.
John B and the Yotpo team were extremely helpful in importing my reviews from our old account to our new account to display on our Shopify store. Thank you for the 5-star service guys :) Daniel
The app works well so far. Ronel R helped me get it installed on Shopify, and did a great job with assisting, and customer service.
Thank you Warly for doing a great job. We really appreciate the time and effort you took to get our website looking great!
Amazing app! Joian Z was helpful in setting up our app.
This app works well and the customer support team is very helpful. We moved from the free version to a paid version - our onboarding specialist, Lora, was very helpful, proactive and prompt with getting everything set up properly.
Installation is easy, and Ruzsel John form your support team was great with a hiccup we ran into and helped us fix it within a few minutes.
The assistant Stephanie C gave me a great support! With her support, all my problems were solved. I have many problems to solve but she took care of them very well.
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