All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Rhenant was a great help in getting our store reviews imported! Class Act customer service!!! Thank you!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 3, 2023

Warly helped me a lot! Thank you! Warly helped me a lot! Thank you! Warly helped me a lot! Thank you!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

Every time I encounter a problem, he can help me answer it very quickly, and he will help me deal with it if there is a problem with the data. I highly recommend it

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

I was having trouble with migrating to rating 3.0 from V2, and Joian Z there quickly solved my issue. Great experience with Joian Z and thank you for the support.

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 2, 2023

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

うまく商品ページに表示できず困っていましたが、サポートに問い合わせたところすぐにコラボレーター申請していただき、あっという間に表示させてくれました。 基本的な使い方でもすぐにサポートが対応してくれるので、とても助かります!

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

June 29, 2023

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 28, 2023

I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!

Using app

28 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

June 27, 2023

Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Joian Z was awesome! He helped me so much and was truly patient until he corrected all the issues we had. I'm so grateful! THANK YOU JOIAN!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Store

Vizcosa

Using app

About 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.

Store

CoziGo

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2023

John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2023

Super happy with the help I got from Warly. He solved every problem I had. Thanks! /Wilhelm

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

Store

DB-Sim

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2023

Really great experience with Yotpo so far! Support has also been great! Thank you Rhenant for all the help!

Using app

About 2 months

Total reviews

3

Average rating

5.0