Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,629
Reviews
Chart
#85
Shopify

All reviews

5 / 5 Share
Aug. 15, 2023

We got a very kind and professional service from Ruzsel John and Nicole L. from Yotpo support. They helped us a lot. Thanks!

Store Using app Total reviews Average rating
NEWA Over 2 years 4 5.0
5 / 5 Share
Aug. 8, 2023

Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!

Store Using app Total reviews Average rating
Ladybug Potions 5 months 1 5.0
5 / 5 Share
Aug. 9, 2023

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

Store Using app Total reviews Average rating
66fit Australia 1 day 4 5.0
5 / 5 Share
Aug. 8, 2023

This app is easy to use and it is nice to see the reviews in the page,John B is very nice, help me a lot and very professional .

Store Using app Total reviews Average rating
RaDEWAY About 1 hour 3 5.0
5 / 5 Share
Aug. 7, 2023

The app lets me do so many customer-friendly things and the customer service is outstanding. Highly recommend.

Store Using app Total reviews Average rating
MarthaCarr 12 days 1 5.0
5 / 5 Share
Aug. 23, 2023

Ronel R was an incredible help! Timely, kind, and productive. It was such a great experience and I would feel confident using the support chat again.

Store Using app Total reviews Average rating
Alchemy Peppers 19 days 1 5.0
5 / 5 Share
Aug. 7, 2023

We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.

Store Using app Total reviews Average rating
LEAD APPAREL Over 5 years 11 5.0
5 / 5 Share
Oct. 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Store Using app Total reviews Average rating
Hazel & Fawn 12 months 3 5.0
5 / 5 Share
Aug. 7, 2023

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Store Using app Total reviews Average rating
Restored Identity, LLC 6 months 5 5.0
5 / 5 Share
Aug. 6, 2023

Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.

Store Using app Total reviews Average rating
Snoozy Over 1 year 7 5.0
5 / 5 Share
Aug. 5, 2023

The support person was very friendly and he was able to solve the problem and was able to understand the technicality. I am very happy

Store Using app Total reviews Average rating
Fuchsia Inc. Over 6 years 4 5.0
5 / 5 Share
Aug. 4, 2023

So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed. I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me. So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product. Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK! -Tanya

Store Using app Total reviews Average rating
Howe Essentials 5 days 3 4.0
5 / 5 Share
Aug. 4, 2023

great option to the big companies who charge ridiculous high fees for this essential service. these guys do a great job and provide excellent support. thanks!

Store Using app Total reviews Average rating
singingbowlmuseum 8 months 1 5.0
5 / 5 Share
Aug. 17, 2023

John B assisited me really quickly with importing reviews. Arven helped me with coupon emails. Very happy with their service! Thank you Yotpo.

Store Using app Total reviews Average rating
トリア公式サイト About 2 months 1 5.0
5 / 5 Share
Aug. 3, 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Store Using app Total reviews Average rating
Rumble Coffee 5 months 13 5.0
5 / 5 Share
Aug. 3, 2023

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

Store Using app Total reviews Average rating
MAVIS BY HERRERA Over 3 years 2 5.0
5 / 5 Share
Aug. 3, 2023

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Store Using app Total reviews Average rating
Noi Clíope About 6 hours 1 5.0
5 / 5 Share
Aug. 15, 2023

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Store Using app Total reviews Average rating
Mimitoys.ie About 1 month 6 5.0
5 / 5 Share
Aug. 2, 2023

Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.

Store Using app Total reviews Average rating
Discount Beauty Boutique Over 9 years 1 5.0
5 / 5 Share
Aug. 2, 2023

Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.

Store Using app Total reviews Average rating
Moss Danforth Over 9 years 4 5.0
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