All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2023

Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up. Thank you again for all your help Nicole.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

June 23, 2023

I had some questions so contacted with support. One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support. He is really professional and so kind. Thank you, James. Don't hesitate to use this app. Highly recommend.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

We use YotPo on Fumetsu.com for reviews only. Customer support is good (thanks Allen M) The only suggestion i would have is the admin section speed could be improved.

Store

Fumetsu

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Ian very good support. Very helpful and do thing very fast. Best review app you can find in shopify store .

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

They were so so so good and helpful! the support it amazing and Allen M personally helped me going above and beyond to get it working for me. Cheers again! Kristian

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!! I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Great product and very helpful support! Allen is the best. Really went the extra milew hen we needed to do a lot of tweaks when importing files from woocommerce.

Store

alequi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

SUCH an EASY experience to work with Kenneth John M! Thank you for helping me to set up my reviews carousel code. Thanks for the fast and patient service.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Arven has helped with identifying the gap of Yotpo reviews that I see online and help me troubleshoot. Thank you!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

John provided the best service throughout my review period. This was my first time using the YOTPO app and I had a lot of issues. All of these issues were resolved quickly. I can say that he is the best staff.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

June 18, 2023

Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2023

I needed help fixing an issue with installing my Yotpo Product Reviews widget. I worked with (John B.). He was awesome and able to help me fix the problem. It was a pleasure working with John.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Yotpo is easy to set up and simple to use, but in those odd cases where you need a little help, Yotpo's chat support is just a click away. We're running into a lot of issues with an older theme and Daniel P, a member of Yotpo's technical support staff, has been a real lifesaver.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Nicole L was very helpful in solving my query. Thanks lot team! Looking forward to more better experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Thanks John B for helping to switch my reviews from my old site to new one! Awesome and friendly! Great!

Store

SOJAO

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

June 15, 2023

Thank you John B for assisting! Was really helpful. Looking forward to do more with the Yotpo app!!!

Store

bungu

Using app

About 1 hour

Total reviews

8

Average rating

4.8

Developer Reply

We appreciate your feedback, thank you!