All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2023

customer service is always great. James E.C. was very helpful and went in and addressed my issue right away--thanks!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

we needed to move our yotpo widget to a different position on our product pages. team was responsive and executed quickly! Thank you, Ronel!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2023

Ronel R was very helpful and was quick with checking and confirming my mobile question on his end. Its very much appreciated great customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

The service is great. Since I'm banned on Facebook and Google it doesn't benefit me to leave the free plan. my products are prohibited from those platforms.... I see everyone selling the exact product so thank God I just have customers and yotpo for reviews on my site.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Yotpo is a comprehensive review app, built with lots of features. Customer service is great, only the price is a little expensive

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 11, 2023

日本人です。Google翻訳を使ってサイト内のチャットで質問しましたが、翻訳の英語でもRonel Rさんが丁寧に教えてくれて解決しました。チャットの感想を書いてって言われましたが、今書いてるこれはアプリのレビューですかね?

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

James was very helpful in helping us put out a fire that popped up when requesting reviews. Yotpo is always awesome to work with and helps us gain insightful feedback from our customers!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Store

Masami

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2023

Yotpo is the best ecommerce marketing platform I have ever used. It is very simple to use. If you don't understand anything, there are customer agents to help. Among them Joian Z is the best and most sincere agent. Thank you

Store

Madison

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

This app is very easy to automate and amazing customer support. They were able to help me within minutes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2023

Great app and great customer support! Warly S. helped resolve our issue promptly and was very helpful!

Store

Uncertn

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

Perfect App and Customer Care, Kenneth John M helped me a lot with modifing my colors for something, if can place a 10 stars review i will 100%

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

This is not so much a review of the app as I'm a new user to it, but a recommendation for the customer service. I needed help placing my stars and # of reviews on the front page, a feature that's not yet standard but in beta mode. I have a free account, so haven't paid anything yet, but wrote to customer support and got exactly the help I needed from Allen M. Explained it to him, gave him access and in no time he had a screenshot ready for me. He made some tweaks based on my requests and then launched it to my website. Thank you Allen M.! And I'll be buying the growth subscription :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

Wow. I'm really grateful for the customer service. I was lucky to get connected with Nicole L, who helped me with a issue I was having getting the Ratings Widget to show both on the Product Page and the Landing Page. Couldn't have done it without her ( I tried), and she did such a great job while being super nice about it. And to get help so early in the morning, I'm so happy!

Using app

17 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 7, 2023

Very kind and helpful Helpdesk. They have helped me uploading a file for the import of my reviews. Amazing

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2023

Daniel P did a great job helping me. Customer service is awesome! App works great and so far have had no problems.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Great customer support from Warly. Gave ne all the answers we needed and also some other good suggestions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Great way to add product reviews to our online store. Easy to use and customize. Their customer service is excellent.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Great Service! Kenneth always can help me with any kind of problems. He is doing a great job. Thank you very much

Using app

About 2 months

Total reviews

2

Average rating

5.0