All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Aug. 16, 2023

Reiner, Ronel, Daniel, Simoun, Doner and Howell at YotPo was very helpful and helped me with everything I needed. YotPo has very good service and they are a good company to work with! They are very knowledgeable about their product!

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 12, 2023

easy to work with and technology works as it should! Kenneth John M was very helpful in resolving our issue (editing emails). Spoke w/ James today and he was great. Their support team is very consistent - love it!! John G. was also very helpful!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2023

Great app for showcasing reviews and driving traffic to our site, recent service has been excellent by Simoun.

Store

Bio&Me

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 27, 2023

Thanks for the help :) @Nicole L, it was super fast response, super helpful and definitely solved the problem.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2023

Ronel L. was super helpful with our issue today. I would highly recommend utilizing Yotpo's customer service.

Store

Saalt

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2023

Reinier D was SUPER HELPFUL, provided outstanding customer service and helped me with transferring my store reviews to the shopify platform

Store

XOTIC

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2023

I had a minor hiccup due to user error and Daniel from C/S was able to help guide me through the issue and fix it for me. He provided quick and concise customer service and made it easy for me to understand why I couldn't do what i need to do lol. Thank you so much!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app and assistance by the team !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

I had a problem with the color of the review text blending into my background, and contacted Yotpo Support for help. Allen M took the time and really tried hard to help me fix it. We ran into some issues and had back and forth, but he kept troubleshooting and got it done in the end!! I'm a happy girl and THANK YOU YOTPO AND ALLEN FOR BEING SO AWESOME!!!

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Great platform and app. Particularly good service from Kenneth John M. Easy to use and now just waiting for my emails to import across.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Warly was superb and managed to manually adapt to my problem and helped me to reach my users in a very efficient manner. Normally I was supposed to upload a very tricky file on my own , and when I reached out to him asking for extra support there was no questions asked. Just great service ! This is the way that you can only except to get served from the best in the game. Again very happy with the service and Yotpo continue to be a very big part to our customer satisfaction journey

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 4, 2023

Rhenant is superb helpful with me setting up reviews on my site. She made it very easy and I appreciated her excellent customer service. She is highly recommended!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend. Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query. Great all round support chat - friendly and knowledgeable.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

It was a pleasure and I received answers to my questions :) I am already using Yotpo in the second store :)

Store

nikalab

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

I thought that moving reviews from our old product to our updated products was going to be a hassle. Luckily Jeorge, was there to walk me through every step. I will be quick to ask for more help if I need it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2023

The customer service named Joian Z is amazing and I am glad to use this app because it met up with my needs

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2023

Yonel was super helpful in getting Yotpo optimized on my website. Could not have done it without his assistance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2023

Wow - had a question this morning about how to add the reviews carousel to my homepage and Donor fixed it within the hour! Responded quickly to additional follow ups and I’m very happy with the results. Awesome customer service!

Using app

Over 4 years

Total reviews

1

Average rating

5.0