Yotpo: Product Reviews App

We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan. It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.

onboarding team worked hard and did as much as they could to help us set up. Reviews are looking better onsite than with Trustpilot.

Very happy with Yotpo. It helped my site collect lots of reviews and the assistance from support is timely and excellent. I highly recommend

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B. 5 stars for sure!

The yotpo support team has been a huge help over the past couple of days helping us transition our site and reviews over from our old site. Appreciate the support from Daniel, Reinier, and the team. Thanks guys!

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Rhenant was a great help in getting our store reviews imported! Class Act customer service!!! Thank you!

Warly helped me a lot! Thank you! Warly helped me a lot! Thank you! Warly helped me a lot! Thank you!

Every time I encounter a problem, he can help me answer it very quickly, and he will help me deal with it if there is a problem with the data. I highly recommend it

I was having trouble with migrating to rating 3.0 from V2, and Joian Z there quickly solved my issue. Great experience with Joian Z and thank you for the support.

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

うまく商品ページに表示できず困っていましたが、サポートに問い合わせたところすぐにコラボレーター申請していただき、あっという間に表示させてくれました。 基本的な使い方でもすぐにサポートが対応してくれるので、とても助かります！

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!

Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!

Joian Z was awesome! He helped me so much and was truly patient until he corrected all the issues we had. I'm so grateful! THANK YOU JOIAN!

very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.

John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.