All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2023

Great customer service. Kenneth John M was very helpful and fixed the issues in minutes. Thank you so much.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 2, 2023

Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2023

Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

It's good and email customer support usually gets back within a couple hours or day!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 29, 2023

Great product and outstanding service, thanks to Ronel R for the troubleshooting and the quick and responsive implementation with Yotpo onto my new Shopify Theme.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Amazing service by RONEL! definitely took the time to make sure all my issues were resolved. Thank you so much for your time.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

James C did a great job helping set up our account! We really appreciate all of the help that was provided!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Allen M. was so helpful in getting my account set up with Yotpo. We had two existing accounts from a previous experience and I needed to close one in order to set up a fresh start. He was quick to respond and easy to work with. My issue was taken care of in just moments. We are now ready to get started and start collecting reviews on our site!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

James C is the best with servicing clients needs . Yotpo is the best app to use for reviews .thanks james for everything you did for boo bear factory

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

Joian Z. was very helpful. He did a lot of customizations for me, was very patient, and gave me instruction on how to do further customizations to make the review carousel look how I like. Exceptional customer service!!

Store

PRÉVAL

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Warly was a great help in getting our integration with Yotpo completed! We had a few customizations to do which were very easy!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

it's great of the service, I came to errors when I upload my review files, RT and Kenneth John M helped me a lot, quick response!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I have been using it since it first opened and it is great. They are quick to respond to any problems, so no worries! They have always helped me. Thank you.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2023

Excellent app and outstanding customer support. Had an issue with displaying imported reviews, but Kenneth John M helped sort it out in no time at all. Highly recommend it any store looking for a flexible, usable review app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

NICOLE L IS AMAZING. She got the layout right when no one else did. She went into the code and fixed it to match my format and old theme file. 10/10

Store

Geem

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2023

Warly S was very helpful with getting my reviews app up and running. Great customer service and integration options.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2023

My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2023

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0