Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,629
Reviews
Chart
#85
Shopify

All reviews

5 / 5 Share
July 11, 2023

Thanks to customer service John B, who solved my problem very quickly, the service is very good, and you can use their app. I think you'll like him.

Store Using app Total reviews Average rating
Daily Thread 2 minutes — —
5 / 5 Share
July 11, 2023

Customer service from Ruzsel John was wonderful. Helped me work through a complicated issue quickly.

Store Using app Total reviews Average rating
OtterSpace About 1 month — —
5 / 5 Share
July 10, 2023

John B was cool, helped me get my widget installed. I see a lot of scary reviews so i will preface and say i'm leaving this based off of the assistance. I hope my experience is good.

Store Using app Total reviews Average rating
MadeByMac About 2 hours — —
5 / 5 Share
Aug. 7, 2023

We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)

Store Using app Total reviews Average rating
ロスゼロ 3 months — —
5 / 5 Share
July 10, 2023

Yotpo makes it super easy to leave product reviews and monitor them. It's nice that we are able to move between platforms and bring the reviews over. We are moving from Ecwid to Shopify and I messed up somehow and duplicated all our reviews. Warly S with support was super helpful and deleted the duplicates and helped me understand what to do moving forward. Excellent service

Store Using app Total reviews Average rating
Chromax Golf 14 days — —
5 / 5 Share
July 10, 2023

My experience with John G. was amazing! I'm so thankful I could simply hand off my issues to him and he was able to install the features I needed on my website. I'm not tech-savvy and I thought I would be so frustrated by the end of this but it was the exact opposite. Thanks so much!

Store Using app Total reviews Average rating
Perennial Peaces Over 2 years — —
5 / 5 Share
July 9, 2023

Great customer service (Especially Ruzsel J), Fixed an issue I was having within minutes. Very easy to install and get up and running as well

Store Using app Total reviews Average rating
Solus 4 months 5 5.0
5 / 5 Share
July 8, 2023

Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.

Store Using app Total reviews Average rating
The Mushroom Connection Over 2 years 2 5.0
5 / 5 Share
July 7, 2023

Love Yotpo! Ronel provided customer support to install widgets and made my day. The app is great and love capturing these reviews.

Store Using app Total reviews Average rating
bicepblonde 28 days 2 5.0
5 / 5 Share
July 7, 2023

Great support! Helped me install and configure the app. Software looks really nice and has lots of good features.

Store Using app Total reviews Average rating
Pro Game Sports 9 days 2 5.0
5 / 5 Share
July 7, 2023

Other than the name, because let's face it, "YotPo" sounds like a communist sauna commune just below San Francisco, this tool is actually pretty good. Integration goes far - I like their support and the ability to moderate is great too.

Store Using app Total reviews Average rating
NSP USA 9 months 4 5.0
5 / 5 Share
July 6, 2023

Very professional app, user generated content and reviews go a long way for potential customers in building trust and being all around helpful in figuring out quality and sizing. John G was very helpful in getting the reviews to properly display on collection and product pages. Would recommend!

Store Using app Total reviews Average rating
weld mfg 3 months 3 5.0
5 / 5 Share
July 6, 2023

Great customer service from Daniel P, thanks for helping us fix our web feed for the Klaviyo integration.

Store Using app Total reviews Average rating
27 Miles 2 months 3 5.0
5 / 5 Share
July 19, 2023

Just migrated from another reviews app and the support from Reinier, John B & Doner was really helpful in setting up a star rating widget in the code that I couldn't find as well as successfully importing all our reviews. So far the app is great and has everything I need in the free version to try it out and have just upgraded to the really affordable growth plan.

Store Using app Total reviews Average rating
BARKLEYS 3 months 8 5.0
5 / 5 Share
Jan. 29, 2025

Wendyle Christian S was super helpful in helping me resolve our issues. Easy and pleasant conversation :)

Store Using app Total reviews Average rating
Mosmann Australia Over 1 year 2 5.0
5 / 5 Share
July 5, 2023

We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan. It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.

Store Using app Total reviews Average rating
Floof 8 days 2 5.0
Developer Reply

We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!

5 / 5 Share
July 5, 2023

onboarding team worked hard and did as much as they could to help us set up. Reviews are looking better onsite than with Trustpilot.

Store Using app Total reviews Average rating
TOG Knives 3 months 2 5.0
5 / 5 Share
July 4, 2023

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B. 5 stars for sure!

Store Using app Total reviews Average rating
Ecodev Almost 3 years 2 5.0
5 / 5 Share
July 4, 2023

The yotpo support team has been a huge help over the past couple of days helping us transition our site and reviews over from our old site. Appreciate the support from Daniel, Reinier, and the team. Thanks guys!

Store Using app Total reviews Average rating
DosesInc About 1 month 1 5.0
5 / 5 Share
July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Store Using app Total reviews Average rating
Pink Laser Clinics 6 days 1 5.0
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