All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

March 27, 2023

Warly was a great customer service rep, helping me each step of the way to integrate to Yotpo from another platform.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

I love this app. I was using it for years. They constantly improve their features. Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min. Cannot be happier with the app and tech service.

Store

forENVY

Using app

Almost 8 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 23, 2023

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Allen M is amazing! He is a great communicator, very clear and he rolled up his sleeves and got things fixed for me right away. Saving me both time and money!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.

Using app

12 months

Total reviews

11

Average rating

4.9

5 / 5 Share

June 2, 2023

Yotpo has been very kind to us and given exceptional customer service. They provide a strong product and I have been subscribed for years now. I particularly want to highlight Allen M for his kind customer service and helping us to rectify our issue. Update 02/06/2023, Yotpo continues to provide great customer service, in particular Nicole L was able to handle my inquiry very quickly and satisfactory. Highly recommend.

Using app

11 months

Total reviews

29

Average rating

5.0

5 / 5 Share

March 21, 2023

Their service is very fast and they always give correct advice. I am happy to accept their services. Thanks

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 21, 2023

great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 20, 2023

Yotpo's customer support is excellent! Simoun Francis S was very helpful and knowledgeable in solving a technical problem.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 8, 2023

Had a chat with Allen M. regarding duplicate stores and an upgrade issue do to this. Very helpful support, Allen got it all straightened out in a few minutes. Yotpo is highly recommended in my books, thanks a lot! Spoke to John G on June 5th, 6th and 8th and he was very professional and eager to help and provide a solution. Must say he was fantastic!!! Thank you John G!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

I have been using Yotpo app for quite some time and for a small business it has been so helpful in growth and understanding what customers are liking (or not). Recently, customer service was so helpful when one of my customers caught something in an email for a review and it was a gliche on my doing. James from Yotpo was quick to help me resolve this via the chat and so relieved it was an easy fix.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Allen M did a great job helping me configure the addon on my shop! ..................................

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2023

Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Amazing support from Rhenant & John G., and Angelo; I used the app on all my stores, and the support team was very helpful and managed to get everything sorted with ease. Will always use them! 5 STAR

Using app

Over 1 year

Total reviews

3

Average rating

5.0