All reviews

Rating Breakdown

  • 5
    92% (4,165 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,474)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2025

Suuuper helpful! Quick responses and 5-star communication. Would reach out again.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

I was having a hard time finding the code to delete the Reviews Carousel I had put in the wrong place on my website. I contacted Yotpo support and Vien Saints E very quickly resolved my problem in just a few minutes. I am so thankful for the quick response!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Reymon N. was very helpful and quick to fix our issue at hand!

Store

Poppin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Great customer support service. John G. was very helpful and kind, and helped me resolve my issue quickly:)!

Store

Zoefull

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2025

Amazin customer support Reymon N nailed all my issues.

Using app

2 days

Total reviews

9

Average rating

4.6

5 / 5 Share

July 3, 2025

At first, we were having issues with the syndication of our reviews, and the process was moving quite slowly. Doner P from Yotpo Product Reviews took the time to look into what was causing the delay and made sure to speed things up by re-running the backfill process and ensuring everything was properly set up. He was very helpful and communicative :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Vien Saints Espinosa helped me with my review layout issues and regrouped my products for me. she was so polite and helpful! thanks to her i can launch my site today!

Store

My Store

Using app

--

5 / 5 Share

July 1, 2025

Amazing customer service support from Ruzsel, J today!! We always wanted to be able to feature reviews on both our regularly priced and sale priced SKU. John helped me through the super easy steps. Was very patient and was able to make sense of all my questions.

Store

Kiyonna

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

The live chat support is great with Yotpo. Massive shout out to Jeffrey M who was able to find the solution for an issue I was having

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Reymon N. was very professional and helped me with a lot of questions, highly recommended!

Store

ussa

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

John was amazing and kind! saved that day

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

June 27, 2025

Jeffrey M helped me solve the problem - really appreciate it!

Store

POVANLI

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

June 26, 2025

Reymon Alvero Help me very good

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

June 25, 2025

Excellent app, Support is knowledgeable as well. Vincent was my most recent support person.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback. We're glad to hear you're enjoying the app and that the support team has been knowledgeable and helpful!

5 / 5 Share

June 24, 2025

I had an issue with product matching in my Yotpo catalog, and Jeffrey M was incredibly helpful from start to finish. He patiently walked me through the verification process, reviewed my uploaded file, and even ran a manual query to double-check everything. He confirmed the identifiers were correct and explained the dashboard update timeline clearly. Super professional, polite, and responsive — made the whole experience easy and reassuring. Thank you so much, Jeffrey M!

Store

d'Ania

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We're glad the support team was able to guide you through the product matching process with clarity and professionalism. It's great to hear the issue was handled smoothly and thoroughly!

5 / 5 Share

June 24, 2025

Organic

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Ruzsel was great. Helped me solve a problem very quickly over a call.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

June 17, 2025

Excellent customer service from Arven S - always good and responsive customer support from Yotpo!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback. We're glad to hear you've consistently received responsive and excellent support. We appreciate your continued trust!

5 / 5 Share

June 16, 2025

Yoto support is amazing. Allen T. assisted me and was awesome, providing a lot of helpful support. Thanks.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback. We're glad to hear you had a great support experience and found the assistance helpful. Always here to help!

5 / 5 Share

Aug. 27, 2025

Great! I love this app for collecting and displaying reviews. Their support team is awesome too! Thanks Yotpo!

Using app

4 months

Total reviews

4

Average rating

5.0