All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Feb. 6, 2023

Great app! Spoke with Warly, when I could not find a setting and Warly was very helpful and professional.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 30, 2024

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 4, 2023

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 3, 2023

Just wanted to leave a short review to say that the app is very user friendly and the support staff was amazing! I was lucky enough to have Simoun Francis S as my support agent and he quickly and politely addressed all of my issues! Thanks again!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 5, 2023

Ho avuto un problema relativo alla lingua e a come nascondere il widget..ho ricevuto immediata assistenza da James che mi ha risolto tutti i problemi in 5 minuti! I had another problem with the widget and Albert has immediately solved it! Super customer care!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 3, 2023

We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 3, 2023

Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 3, 2023

Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 2, 2023

Lemuel was very helpful at getting my reviews to show on my products. Thank you so much, very fast and efficient service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 2, 2023

Great support from Warly who help me settle the star review ! Responsive app easly integrated to your theme !

Store

Humble

Using app

Over 1 year

Total reviews

12

Average rating

4.9

Developer Reply

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5 / 5 Share

Feb. 2, 2023

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 2, 2023

Joian Z helped me figure out how to collect reviews that were unable to send due to us having too many requests and not enough subscription LOL. Our business demand has grown and we needed to collect the reviews that were unsent. Joian really explained clearly so that a person not well versed in these types of apps could collect those missing reviews that are vital to our business. Yotpo has helped make the review collection process easy. Thanks Joian!!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 1, 2023

Warly S and Kenneth John M was excellent at helping me to solve my problem And was able to answer my question right. Super helpful, Really great service.

Store

Darwey

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Feb. 1, 2023

Albert V was excellent at helping us to customise some features of the widget on our website. Super helpful, polite and went the extra mile!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 1, 2023

Adorei trabalhar como Lemuel C. ele foi a razão de eu ter o vosso aplicativo em meu site, ele é uma máquina e muito prestativo, estava com imensas dúvidas e ele predispôs-se até a instalar o aplicativo no site e fazer as alterações que eu queria. Sim senhora ele merece um bônus. Forte abraço equipa yotpo !

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 1, 2023

Allen from Yotpo was super helpful and quick. Sorted the issue within minutes . Really great service , no hanging around chatting with bots !

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 1, 2023

James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 31, 2023

Kenneth John was amazing!! He stayed on the chat with me for over an hour until my issue got resolved he was very helpful! I would recommend he be recognized for his efforts and excellent customer service this is from Chyna’s World Pet Store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 31, 2023

I love it! It is a very friendly app to use, it has several useful features. Also excellent support by James!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 31, 2023

Their support is very responsive and helpful. I had questions regarding the app functionality and they answered them in minutes.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!