All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

Yotpo is a comprehensive review app, built with lots of features. Customer service is great, only the price is a little expensive

Using app

4 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 11, 2023

日本人です。Google翻訳を使ってサイト内のチャットで質問しましたが、翻訳の英語でもRonel Rさんが丁寧に教えてくれて解決しました。チャットの感想を書いてって言われましたが、今書いてるこれはアプリのレビューですかね?

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

James was very helpful in helping us put out a fire that popped up when requesting reviews. Yotpo is always awesome to work with and helps us gain insightful feedback from our customers!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Warly S., a Yotpo customer service agent, was a tremendous help and installed the new Reviews Widget 3.0 on our website for me. Also, stayed on the Chat to resolve a few other requests and quickly answered my many questions. I look forward to trying out the new widget & getting more 5 star customer reviews!

Store

Masami

Using app

Over 3 years

Total reviews

11

Average rating

4.9

5 / 5 Share

April 9, 2023

Great app and great customer support! Warly S. helped resolve our issue promptly and was very helpful!

Store

Uncertn

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2023

Very kind and helpful Helpdesk. They have helped me uploading a file for the import of my reviews. Amazing

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 7, 2023

Daniel P did a great job helping me. Customer service is awesome! App works great and so far have had no problems.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2023

Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Great customer support from Warly. Gave ne all the answers we needed and also some other good suggestions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Great Service! Kenneth always can help me with any kind of problems. He is doing a great job. Thank you very much

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Reiner, Ronel, Daniel, Simoun, Doner and Howell at YotPo was very helpful and helped me with everything I needed. YotPo has very good service and they are a good company to work with! They are very knowledgeable about their product!

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 6, 2023

Great app for showcasing reviews and driving traffic to our site, recent service has been excellent by Simoun.

Store

Bio&Me

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2023

Thanks for the help :) @Nicole L, it was super fast response, super helpful and definitely solved the problem.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2023

Ronel L. was super helpful with our issue today. I would highly recommend utilizing Yotpo's customer service.

Store

Saalt

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2023

I had a minor hiccup due to user error and Daniel from C/S was able to help guide me through the issue and fix it for me. He provided quick and concise customer service and made it easy for me to understand why I couldn't do what i need to do lol. Thank you so much!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2023

Great app and assistance by the team !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Great platform and app. Particularly good service from Kenneth John M. Easy to use and now just waiting for my emails to import across.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

Warly was superb and managed to manually adapt to my problem and helped me to reach my users in a very efficient manner. Normally I was supposed to upload a very tricky file on my own , and when I reached out to him asking for extra support there was no questions asked. Just great service ! This is the way that you can only except to get served from the best in the game. Again very happy with the service and Yotpo continue to be a very big part to our customer satisfaction journey

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 5, 2023

Very helpful Support Chat with Simoun Francis. Helped with some coding to get the reviews tab live which was way beyond my capability . All fully working within a few minutes of starting the chat. Fully recommend. Had a second query which was also dealt with very professionally by Kenneth John M who even wrote some custom code to resolve our query. Great all round support chat - friendly and knowledgeable.

Using app

20 days

Total reviews

1

Average rating

5.0