Yotpo Product Reviews & UGC

Feb. 9, 2023

My first time chatting with them. They answered all my questions. Just getting started. I signed up today. Programs work well. 2 Weeks in, I gave them another call. I spoke with Lemuel today for almost 2 hours. Wonderful support. He answered all of my questions. He looked at my screenshots and filled in the blanks where I needed help. He was kind and patient and went above and beyond to help me and my small business. It took a lot of stress off me today. The software is pretty easy to use. I DON'T get frustrated as I have with other programs. Very grateful!

Jan. 29, 2023

a great app to display the quality of your products helps a lot and makes your products trustful for the customer, a very very friendly support team, just what you expect from yotpo, I had a very confusing issue and one of the special support members (Joian Z) helped me a lot , if you want your business to grow fast try out all of yotpo apps , trustful , easy , and safe it looks like an ad now lol

Jan. 28, 2023

Quick & efficient Customer Service & great app. They are always very helpful with any questions we have.

Jan. 28, 2023

Great service by James and seamless integration. Reviews have been a great way for my customers to decide on which size to purchase.

Jan. 27, 2023

Great service. Doner was very helpful and assisted me every step of the way. Highly recommend and the platform is very easy to use

Jan. 27, 2023

Lemuel était très à l'écoute.il a bien compris ma demande et il a réussit a régler mon problème tés rapidement. Merci Yotpo

Jan. 26, 2023

Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.

Jan. 26, 2023

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Jan. 25, 2023

Radly has been super helpful, he fixed all the problems I had. Amazing customer service. Thanks again !

Jan. 25, 2023

Lamuel m'a beaucoup aider merci beaucoup a lui J'ai eu besoin de lui pour mon site Shopify et il a été très efficace

Jan. 24, 2023

Donner P was super helpful. Couldn't be better! It was complicated and she handled it well, understood the request on the 1st go-around; rare in itself.

Jan. 23, 2023

J'avais un problème d'affichage des notes sur la page des collections. Ils ont été rapide à répondre et ils m'ont aidé à résoudre le problème. Merci Yotpot!

Nov. 28, 2023

If you have any questions or issues they will help you figure everything out. I am pleased with my service. 10/10 !! John G was awesome !!

Jan. 23, 2023

Had the loveliest experience with yotpo customer support! especially with Joian Z was really helpful! :)

Jan. 19, 2023

I have worked with Yotpo for a decade - such an amazing product and support team. I use them on client after client, and everyone is always happy. FYI if you have the pleasure of working with James C. on their support team, prepare for a great experience! Seriously, stop looking at other apps. Yotpo will never be the cheapest for damn good reason, and you will just end up coming here in a year anyway.

Jan. 19, 2023

Excellent and professional support, quick and efficient. Problem resolved in minutes, brilliant app. Thank you

Jan. 19, 2023

This APP change my life. user friendly and good for small businesses like myself. customer service is amazing, fast and help you out quickly. very satisfied. highly recommended.

Jan. 19, 2023

Needed help with widget install and James Edmar C was awesome and got it done quickly! Appreciate the great service.

Jan. 19, 2023

Needed assistance on placing the widgets back on my website after changing my theme and Warly S. assisted me and was able to get my reviews and star ratings to display again. Thank you so much.

Jan. 19, 2023

Rhenant was very helpful! I asked for help installing the widget and they just did it for me in less than 5 minutes.