All reviews

Rating Breakdown

  • 5
    91% (6,483 ratings)
  • 4
    4% (273 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Jan. 18, 2023

As a small business owner it's very important for me to find affordable apps that work with great customer service. Today I had an issue and Nick quickly and efficiently handled it via their online chat in a matter of minutes. Excellent job & highly recommended.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 18, 2023

The reviews have tremendously helped my businesses and they offer excellent customer service! Highly recommend

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 18, 2023

Great customer service! Nick S. was quick and to the point. When something wasn't working right he escalated my problem and resolved it quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 6, 2023

Rhenant hat mir super geholfen. Dadurch habe ich viel Zeit gespart. Ein klasse Support. Yotpo kann ich nur empfehlen.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 18, 2023

Joian Z was great at helping change the appearance of our widget on the site from showing 5 reviews to only 3.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 17, 2023

James from Customer Service was very helpful, easy to communicate and let me ask multiple questions and solve several problems at once. Great customer service - Thanks James!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

June 19, 2023

Joian Z's customer Service is SUPER helpful at getting you started. Overall, for someone that is new to the ecommerce business - Yotpo is perfect for integrating reviews.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 17, 2023

Warly provided great service. He was prompt and able to assist my needs immediately. I would recommend this app to others.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 17, 2023

Rayne R has been incredibly helpful in terms of fast and great service. Super patient and really service oriented. The app is great as well.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 16, 2023

The rep that I had Warly S. was fantastic & patient. I have been using Yotpo for the past 3 years & I am pleased with the app. It's easy to use & I can't see myself without Yotpo!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 16, 2023

Jeorge Kenneth V did a great job in assisting me in moving yootpo in my store! Thank you, give him a raise, please.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 15, 2023

Great customer service from Kenneth. He went over and beyond. He was able to fix my issues and was kind enough to do it for me.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 14, 2023

A++ customer service. Kenneth was amazing and promptly solved my issue late on a Saturday evening. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 14, 2023

James helped me right away with the issue I had, he was very helpful and such great customer service. This app is highly recommended, very easy to use.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 13, 2023

Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.

Store

Rynce

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 13, 2023

Allen M. was so helpful in helping me understand the YOTPO app. He was quick and responsive in giving me the answers that I needed.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 13, 2023

Great app, Customer Service is top notch. Allen was extremely helpful and moved over all of my reviews from our previous website. Thanks Allen!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Jan. 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 12, 2023

We've been using Yotpo platform across multiple brands. The platform is super easy to use and the customer service is top-notch!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 12, 2023

Joian Z is very efficient and competent and helped me solve my issue of publishing changes very quickly. Highly recommend!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

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