Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,430
chart
#294
All reviews
March 12, 2023
The support was terrific - It was a bit confusing to me as I'm very new to Shopify and Yotpo at first but now everything makes sense with their swift customer support team. It's also great that I can use it for free in the very beginning.
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March 10, 2023
Rhenant was a great help. We managed to solve my issue within a few hours. Very happy with the app. Thanks a lot team!
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March 9, 2023
Kenneth John M was fantastic 10/10. Very impressed with level of customer service and assistance offered.
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March 7, 2023
Amazing and helpful customer service, Kenneth John M was very patient and helpful with installing the app on my live theme. I was having a hard time and he jumped right in with great service and timeframe. Thanks again
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March 4, 2023
Kenneth John M was very helpful and responsive in walking through an integration/upgrade issue with my Shopify store. Thank you
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March 2, 2023
Daniel P provided excellent and patient service in helping to migrate my existing customer reviews to my new website. Thanks so much to Daniel P!
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March 2, 2023
Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store
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March 1, 2023
Its a great product and the support is always spot on. Donner P was extremely helpful and I was able to complete the task I was asking them for help. We love the product, have used it for years, and it serves us well.
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Aug. 13, 2023
Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.
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Feb. 27, 2023
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
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Feb. 24, 2023
James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.
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Feb. 24, 2023
Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !
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Feb. 22, 2023
Very quick and sufficient service from Rhenant. Solve my issue and helped me go through the whole process so i understand everything
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Feb. 20, 2023
Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.
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Feb. 20, 2023
I've been using Yotpo for just a little bit over a month. I found that the reviews were not displayed on my site. Albert helped me install the code and viola. The reviews show up. He also helped me make the ratings show up on the collection page. Great support! Thank you
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Feb. 20, 2023
We've been using Yotpo for a couple of years now. Ran into an issue updating our theme and requested support to get our reviews showing again. Warly went above and beyond making sure our initial issue was fixed and also made some additional optimizations which had been bugging us for a while. Really appreciate the great support!
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Feb. 19, 2023
Really love Yotpo! I just had a quick question and used the online chat support option where I was able to chat with a customer service agent within seconds. Kenneth John M was the agent and was SO helpful, prompt and very good at explaining the issue (which was an issue on my end, not Yotpo) Overall 10/10 service from Kenneth John M.
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Feb. 18, 2023
Great support, James was really helpful answering all questions and making sure everything was resolved!!
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Feb. 16, 2023
Great experience with James for support! Looking forward to keep working with Yotpo products and reviews
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Feb. 16, 2023
Allen from Yotpo is a great customer service representative! He helped me a lot by providing effective solutions to any issues that appeared on my website.
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